DONNA
9663 Fenning Ave SE, Delano, MN 55328
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BAKER
SUMMARY
Experienced employee benefits advisor with 14+ years of benefits experience.
Dedicated, driven, and possesses strong interpersonal and written
communication skills. Excels at problem solving, decision-making, innovation,
and working both independently and in a team environment.
PROFESSIONAL EXPERIENCE
2008 – Present
EMPLOYEE BENEFITS ACCOUNT EXECUTIVE
Associated Benefits and Risk Consulting (ABRC)
Minnetonka MN
Advise clients with 50 to 5,000+ employees on their
employee benefit programs. Handle renewal negotiations
with insurance companies and design and implement
various benefit programs. Create benefit communications
for employees, including writing and designing benefit
handbooks, flyers, brochures, videos, and also conduct inperson presentations. Consult and implement employee
wellness programs, including onsite biometric screenings
and various activity challenges. Guide clients through
vetting technology platforms for HRIS, payroll, and ACA
tracking. Advise clients on HR related questions.
Complete government filings and reporting requirements.
Interview candidates at ABRC and mentor new hires and
employees in the Account Executive role.
2007 – 2008
SENIOR BENEFITS ANALYST
Hays Companies, Minneapolis, MN
2005 - 2007
DEDICATED CLIENT SERVICES MANAGER
UnitedHealthcare, Minnetonka, MN
EDUCATION, CERTIFICATIONS, LI CENSING
2005
Bachelor of Business Administration
University of Minnesota Duluth
2012
WELCOA Wellness Workplace Practitioner, I&II
2007 – Present
Life, Accident, Health Insurance Agent License
AWARDS &
NOTEWORTHY
ABRC Employee Benefits
Account Executive of the
Year: 2012, 2013, & 2015
Designed and wrote ABRC's
Benefit Guide that is used for
most large clients.
Created an electronic
presentation that was later
adopted company-wide to
use for all client meetings.
This eliminated the need for
paper booklets and has
saved the company
hundreds of thousands in
printing costs.
SKILLS
Personal
Effective communicator to
employees and C-Suite level
Experienced public speaker
up to groups of 250+
Proficient in benefit laws,
government filings and
requirements, including the
Affordable Care Act
Thrives in a fast-paced
environment and highly
skilled at multi-tasking and
prioritizing
Computer
Microsoft Suite
Outlook
Video Recording/Editing
Box File Sharing
Various claim software tools
Social Media Platforms
