DONNA V. ABANTO
Road 2, Purok 4, Barangay San Roque, Mercedes, Camarines Norte
OBJECTIVE:To be able to work for my family’s financial stability and impart my capabilities.
EXPERIENCES:
CUSTOMER SERVICE SPECIALISTTELEPERFORMANCE-
Handled Inbound/Outbound calls.
Responded to customer’s query about products activation, bills, features, etc.
Resolved customer’s issues about the products.
Worked to build customer confidence in the brand by promotion of products.
SECRETARY/ADMINISTRATIVE ASSISTANTBUMIPUTRA AGENCY-
Coordinated employer’s transaction with the company through telephone, email, and fax.
Handled telephone queries of applicants and their application procedures with the company.
Took care of administrative works such as sending letters and replies to employers, typing vouchers, receipts, applicant’s data management, etc.
Filed and record kept.
SKILLS:
Speed typist of 50 words per minute.
Proficient user of internet, MS Office, and other office equipment.
Excellent CSR capabilities.
