Dondranreb L. Tagle
Blk 71 Lot 19 Area B Purok 6 Sapang Palay Bulacan
Contact#:- Email:-
Objective
To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.
Educational Background
-AMA Computer Learning Center: Computer System Design and Programming -)
Achievement: Webpage Designer of the Year
-Sto. Rosario Sapang Palay College: High School -)
-Sto. Rosario Sapang Palay College: Elementary -)
-Shepherd Christian Academy: Elementary -)
Personal Information
Age: 27 years old
Gender: Male
Civil Status: Single
Religion: Catholic
Skills
Knowledge of Microsoft Office (Word, Excel, PowerPoint)
Knowledge in the following Computer Languages:
HTML
JavaScript
Visual Basic
C++
Knowledge in the following Softwares:
Macromedia Flash
Adobe Dreamweaver
Visual Basic
Work Experience
IBM Global Process Services
October 28, 2011 - May 10, 2013
Customer Care Specialist for Operations
Main point of contact for customers of the bank and has got to read the letters of complaints regarding the product and service.
Ensure all data is accurately and quickly entered
Maintain logs of activities and completed work for the Team.
Teleperformance - Fairview
October , 2014 – May , 2016
Customer Support Representative
Provide assistance to Customer with their billing issues
Identify and resolves customer issues
Teletech – Novaliches
October , 2013 – January, 2014
Technical Support Represetative
Provide assistance to Customer with their billing issues
Identify and resolves customer issues
Sykes Asia Inc.
July, 2016 – October, 2016
Technical Support Representative
Assist Instructors and Students by providing resolution to their Technical Issues
Telus International Philippines
October, 2016 – October, 2017
Technical Support Representative II
G Suite B2B Support
Provide billing and Technical assistance
Sykes Asia Inc.
April, 2018 – February, 2019
Technical Support Representative
Provide billing and Technical assistance to the Worlds largest search engine customers
Reference
Available Upon Request
