A
DONALD
AUBIN
-
kojodaniels247@gmail.
com
Achimota, Accra Ghana
SUMMARY
Skilled Developer with gift for prioritizing and managing several milestones of various projects
simultaneously. Talented at code writing, using version control systems and performing
thorough testing protocols. Detail-oriented to write detailed technical specifications.
SKILLS
Report Preparation
Database and Client Management
Systems
Appointment Coordination
Research and Analytical Skills
Professional and Courteous
Multitasking and Time Management
Meticulous Attention to Detail
Microsoft Office
Strong Organizational Skills
Ease with Computers and Technology
Task Prioritization
Microsoft Office Suite
Inventory Management
Calendar Management
Reliability and Adaptability
EXPERIENCE
Virtual Assistant
Boston, Massachusetts, United States
Mmg-CoffeeKing/ Feb 2013 to Nov 2015
Answered customer questions and addressed problems and complaints in person and
via phone.
Handled complaints from customers by empathetically listening, recording details and
offering solutions.
Conducted surveys and directed team members to correct issues impacting store
appearance or professionalism.
Oversaw aspects of maintenance, inventory and daily activity management.
Assisted in continuous development of effective store associates to achieve desired
sales and results.
Checked monthly sales and performance reports to support operational planning and
strategic decision-making.
Led teams in planning, implementation and execution of merchandising and operating
initiatives to streamline business effectiveness.
Used excellent verbal skills to engage customers in conversation and effectively
determine needs and requirements.
Monitored inventory levels and placed new orders for merchandise to keep supply
well-stocked.
Used strong issue resolution and communication skills to cultivate and strengthen
lasting client relationships.
Reviewed financial statements and sales or activity reports to measure productivity or
goal achievement.
Implemented successful business strategies to increase revenue and target new
markets.
Coordinated and directed activities of businesses or departments concerning
production, pricing and sales.
Implemented campaigns and promotions to help with developing goods and services.
Forecasted customer demand to set prices or credit terms for goods or services.
Shopify Developer
GemmaJoy Ltd
Designed user-friendly software interfaces to simplify overall management.
Analyzed solutions and coding fixes for software problems.
Collaborated closely with team members to keep projects on track and meet
anticipated deadlines.
Documented technical specifications and project testing methods for future reference.
Modified existing software systems to enhance performance and add new features.
EDUCATION AND TRAINING
Bachelor of Science: Marketing
University of Professional Studies,Accra Jul 2020
Accra,Ghana