Don Miguel Luiz D. Lumingit

DON MIGUEL LUIZ D. LUMINGKIT CUSTOMER SUPPORT SPECIALIST PROPERTY MANAGEMENT VIRTUAL ASSISTANT EXECUTIVE ASSISTANT PROFILE Goal-driven, dynamic Virtual Assistant, looking for a challenging - role. Bringing excellent organizational skills, more than 4 years of - hands-on experience in handling calls, providing tier one support to customers, and correspondence management to deliver exceptional Tigbawan,Lazi,Siquijor SKILLS Opera PMS System Literate administrative support to executives. EXPERIENCE Punctual and well presented PROPERTY MANAGEMENT VIRTUAL ASSISTANT Data Entry and Database Agentsync Management February 2023 - January 2024 Keeping and organizing documents Data Entry Problem-Solving Performs back office processes Computer Literacy Preparing, issuing and sending lease renewal intentions to tenants Project Management Tools Strong Communication CUSTOMER SUPPORT SPECIALIST Optinizers July 2022 - December 2022 SOFTWARE AND TOOLS Zoho CRM WooCommerce ASANA Answering questions about our company's products and services Processing orders and transactions through Zoho and WooCommerce Resolving issues and troubleshooting technical problems Collecting and analyzing customer feedback Property Tree EXECUTIVE SERVICES SPECIALIST II PropertyMe Cloudstaff Modern Workforce Inc March 2022 - December 2022 Inspection Manager Trello Airtable Docusign AvayaOneX Hubstaff Performs back office processes Drafts Lease Renewals Processes utility invoices (Electricity, Water,and Maintenance) Generates CMA reports and market analysis EDUCATION PROPERTY MANAGEMENT VIRTUAL ASSISTANT SECONDARY SCHOOL Pathcutters Philippines Inc. Siquijor Provincial Science High School 2009 - 2013 April 2021 - February 2022 Performs back office processes Drafts Lease Renewals and Management Agreements TERTIARY SCHOOL Schedules Inspection ( Entry , Exit and Routine ) Mindanao State University - Iligan Institute of Technology Preparing, issuing and sending invoices to tenants and owners Bachelor of Arts in Sociology 2013 - 2017 Creating inspection reports based on the photos and comments from the property manager TECHNICAL SUPPORT REPRESENTATIVE Transcom Worldwide Philippines December 2018 - February 2021 Answering questions about our company's products or services Provided friendly and professional customer service Resolving issues and troubleshooting for cable, internet and home phone issues Talking customers through a series of actions to resolve an issue Making product recommendations and suggestions to increase revenue and help customer's manage there monthly billing CHARACTER REFERENCE To be provided