Donald McGregor, HCA
-, MB
Career Summary
Experienced Senior Medical Device Support and Sales Professional with 20+ years in pharmaceutical sales, distribution, and account management. I specialized in Oncology, Pharmaceutical Solutions, and Public Healthcare, with a 10-year focus on clinical trials, especially TTF Therapy. Proven track record in brand enhancement, meeting client needs, successful negotiations, and consistent sales performance. Committed to driving client service excellence and tailored business strategies. Looking to advance personal career in Medical Device Sales by developing profitable client bases for the MB/SK/NW-ON territory.
Skills and Abilities
4-year record of accomplishment of exceeding Medical Device Sales targets, executing value-based B2B and B2C selling techniques, keeping client relationships, and handling RFP negotiations to fuel revenue growth.
Sales Tools Proficiency: using CRM (Salesforce, Concur, SAP), sales analytics, and presentation tools to streamline sales processes, analyze market trends, and make data-driven decisions to drive sales success.
Account Management aptitude backed by a passion for the quality of life and care that patients receive.
10 years of Client Relationship Management experience when supporting clinical trial oncology patients.
6-year tenure as an Emergency Responder for the Community and Palliative Care areas of the WRHA.
Solid interpersonal skills: able to communicate concepts to audiences of varying technical backgrounds (including C-level executives, pharmacy owners, pharmacists, lab techs, nurses, and doctors).
Strong clinical awareness of therapy areas and associated drug delivery and therapeutic mechanisms.
Highly accountable, having successfully conducted product demonstrations/training sessions for healthcare professionals, and having managed key sales accounts (individual territory & structured accounts).
Entrepreneurial spirit with a keen sense of accountability and ownership toward patient outcomes and the business interests of stakeholders. Flexible regarding working remotely/traveling on the job.
Professional Experiences
Senior Medical Device Support Specialist May 2013 to December 2023
Novocure Inc.
Led the strategic introduction and continuous supervision of clinical trials for the Optune Tumor Treating Fields Medical Device, showing a keen ability to drive sales by substantiating TTF Therapy as an FDA and Health Canada-approved medical solution for glioblastoma patients.
Highlighted exceptional sales ability by spearheading the launch of commercial products in the oncology sector. Contributed to crafting market access strategies and hands-on support to clinical trial oncology patients throughout Canada, effectively championing the adoption of Optune Tumor Treating Fields therapy.
Earned the prestigious Power of One award in both 2021 and 2023, underscoring a steadfast dedication to delivering top-tier patient care and exceptional sales leadership.
Operated autonomously within assigned geographical territories and employed strong sales techniques during client site visits, collaborating with cross-functional team members, clinical trial nurses, and physicians.
Assumed accountability for total management and leadership in diverse clinical environments, which included implementing effective sales strategies alongside case management and senior-level reporting to ensure accuracy and quality of care.
Nurtured strategic relationships with key Canadian medical centers such as Cancer Care Manitoba, Tom Baker Cancer Center, Ottawa Hospital Cancer Centre, Princess Margaret Cancer Centre, and Sunnybrook Cancer Centre. Conducted regular patient visits, collecting, and analyzing patient data to indirectly drive sales efforts.
Prioritized adherence to medical ethics and industry-specific compliance when executing patient diagnosis, assessment, treatment planning, and the delivery of patient metrics, all of which strengthened stakeholder ties and sales relationships.
Demonstrated a deep understanding of medical practices, procedures, and medication administration while developing and sending progress treatment reports to doctors.
Professional Experiences Continued
Medical Sales Representative, McKesson Health, Winnipeg2007 to 2012
Served as primary contact and resource for designated accounts of a provider of Pharmaceuticals, medical supplies, and healthcare solutions, keeping in-depth knowledge of their business models, strengths & constraints, thereby allowing for the formulation of solutions based on a consultative approach.
Cultivated lasting relationships with a solid book of business/medical contacts (hospitals, clinics, and pharmacies) by finding opportunities, explaining product attributes, and positioning customized solutions.
Ensued responsibility for directing business development activities and boosting medical device sales by contributing to the preparation of RFPs and handling contract negotiations with client contacts.
Upheld the firm’s reputation for client service excellence & risk management by delivering onsite training to healthcare staff to ensure familiarity with all devices and to achieve differentiation from competitors.
Maintained data integrity and confidentiality when using CRM to update databases and generate reports.
Conveyed high-level operational and financial metrics, including sales achievements, to senior management at regular meetings, condensing analytical findings but preserving content.
Collaborated with health authorities and large public sector organizations to develop analytics to monitor instrument repairs and provide solutions to either reduce repair spending or increase organization revenue.
Owner Operator & Director of Client Services, Best Source Health Services2005 to 2007
Conceptualized and successfully launched and ran a healthcare business focused on keeping precise patient databases for hospitals and personal care homes. Innovatively pioneered a groundbreaking solution by connecting patients with in-home consultations from qualified nurses, distinct from government contracts.
Spearheaded negotiations with government authorities to address critical healthcare system challenges, including long wait times and insufficient hospital ability. Achieved substantial cost savings of up to 5 times for the healthcare system through Best Source’s services, but unfortunately saw the initiative conclude due to the government's decision not to grant an extension.
Oversaw the end-to-end startup phase of the business, encompassing the development of a comprehensive business plan, meticulous fiscal management, strategic planning, implementation of sales and marketing strategies, and the establishment of strong client relationships.
Leveraged ability in client engagement to foster enduring relationships with clients. Competently bid for Provincial Government contracts to provide essential in-home support services to clients in Manitoba.
Designed and presented tailor-made proposals for community-based in-home healthcare services to MB Health, with the goal of reducing reliance on hallway care and enhancing the quality of patient care.
Nurse, Community Nursing, Winnipeg Regional Health Authority1999 to 2005
Applied advanced nursing and medical theories to deliver clinical care independently as an Emergency Responder for community and palliative care. Autonomously ordered and interpreted diagnostic tests, prescribed pharmacologic agents, and performed minor invasive procedures.
Demonstrated effective management of all first aid and medical incidents as they occurred, keeping readiness to actively engage and assume leadership in crisis management and emergency response scenarios.
Efficiently coordinated, executed daily patient logging, and documented medical interventions to ensure precise and streamlined information exchange among healthcare professionals.
Education
Licensed Practical Nurse Diploma HCA, Assiniboine College of Health2000 to 2002
Community Involvement
Youth League Football Coach
Mentor, St. Vital Mustangs
Volunteer, St. Amant Center
Volunteer, Special Olympics