Dominico Cannu Jr

Dominico Cannu Jr

$10/hr
Customer service and technical support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
39 years old
Location:
Jeddah, Al Angari, Saudi Arabia
Experience:
15 years
Dominico Cannu Jr Al Basateen Village Jeddah Saudi Arabia-Contact No: - OBJECTIVE: To secure a job that will enhance professional, personal growth and, to become part of a company in meeting its mission and vision through the utilization of my knowledge and skills. WORK EXPERIENCE: Position: Company: Account: Supervisor: Contact No: Date: Technical Support Representative Advanced Contact Solution Verizon Online Danillo Catacutan- June 2007 - December 2008 Position: Assets & Inventory Officer Company: One Global Contact Center Supervisor/Manager: Gordon Ting Contact No:- Date: April 2008 – August 2010 Position: Company: Date: Location: Technical Support (IT DEPT) Xenel Co. October 2010 – November 2011 Jeddah, Saudi Arabia Position: Company: Date: Location: Software Engineer/Technical Support RBS (Retail Business Solution) December 5, 2011 Jeddah, Saudi Arabia Position: Company: Date: Location: Customer Service Al Basateen Village January 2013 to Present Jeddah, Saudi Arabia EDUCATIONAL BACKROUND: Elementary – Jesus Emmanuel School , Dasmariñas Cavite -) High School – International Philippine School in Jeddah Saudi Arabia -) College – AMA Computer College University (Bachelor of Science InformationTechnology Dasmariñas, Cavite ) -) Medical Transcription Academy (Medical Transcriptionist, Dasmariñas, Cavite) -) COMPUTER SKILL: OPERATING SYSTEMS: Windows NT/98/XP/WINDOWS 7, WINDOWS 10, WINDOWS 11,MAC OSX Red Hat Linux, Novell Linux Desktop PROGRAMMING LANGUAGES: C/C++, Visual Basic 6.0, Visual Basic.NET GRAPHICS: Adobe Photoshop CS (2023), Corel Draw Microsoft Office: MS WORD, EXCEL, POWERPOINT, PUBLISHER, ACCESS RELEVANT SKILLS: (MEDICAL TRANSCRIPTION) Responsibilities *Excellent listening and research skills *Knowledge of medicolegal terminology and anatomy and physiology *Strong grammar and punctuation, and skills *Skilled at transcription of acute care reports for all medical specialties (COMPUTER SUPPORT) Responsibilities • • • • • • • • • • • Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the company (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Security threats management/cybersecurity Developing and implementing high-level strategies for growth Data collection, analysis, and reporting Coordinating IT projects across the organization (ASSET CONTROLLER) Responsibilities *Receive all purchase of spare parts or assets (including those installed directly to the site) *Data entry, manage and maintain the program records related to assets & spare parts tracing. *Coding all assets for easy tracing *Reporting periodically or on request when there is a change in villa, residents or employees. *Help maintenance to get info on related warranties, supplier.. etc *Supervise the inventory count performed by compound employee periodically or on request. *Setup cost code number for each category *Notification to all staff *Create now forms for in and out items from warehouse *Conducting inventory for all existing items *Assigning custodians *Create policy and procedure *Create rules and regulation *Selecting item (Staff) (Customer Service) Responsibilities • • • • • • • • • • • • Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing ACTIVITIES/TRAINING: Microsoft Windows Server 2003 R2 Launch (Shangrila, Makati ,City) February 10, 2004) Macromedia Breeze on Rapid Communication and Training (June 20, 2005, Philippines New World Hotel, Makati City ) Introduction to MT, Dasmariñas Cavite Medical Transcription Academy , Dasmariñas, Cavite Computer Expo – 2008 (Ortigas) Ironlink Computer Center – 2010 (Metro Manila) Exclusive Training Center – 2012 (Jeddah Saudi Arabia) Integrated computer center – 2016 (Jeddah Saudi Arabia) Microsoft Expo – 2018 (Riyadh Saudi Arabia) Axis IT Corporation – 2022 (Jeddah, Saudi Arabia) PERSONAL INFORMATION: AGE: 38 HEIGHT: 5'4" WEIGHT: 110 lbs BIRTH DATE: November 23, 1985 BIRTH PLACE: Philippines STATUS: Married I hereby certify that the above information are true and correct to the best of my knowledge
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