Dominic Tan

Dominic Tan is a versatile professional with extensive experience in customer service, sales, and real estate support. Throughout his career, he has demonstrated a strong ability to assist clients, manage property listings, and promote products and services effectively. His work history includes roles at prominent companies such as Strong Ones Virtual Solutions, T-Mobile, Verizon, and Apria Healthcare. 

At Strong Ones Virtual Solutions, Dominic specialized in cold calling, appointment setting, and managing real estate listings, including open, rent, and exclusive listings. He utilized various tools like Zillow, Redfin, and social media platforms to identify potential leads and maintain up-to-date records through CRM systems. His role involved facilitating communication between buyers and sellers, preparing marketing materials, and ensuring listings complied with industry standards. This position highlights his organizational skills, resourcefulness, and ability to handle multiple tasks efficiently.

Before that, Dominic worked at T-Mobile and Verizon as a customer service representative. His responsibilities included assisting customers with billing issues, internet coverage problems, and device upgrades. He provided resolutions for technical issues with phones and home Wi-Fi, demonstrating his problem-solving skills and technical knowledge. His upselling efforts, such as promoting additional phone lines and device upgrades, showcase his sales acumen and ability to enhance customer experience while contributing to company revenue.

Additionally, Dominic's experience at Apria Healthcare involved supporting customers with medical supplies and insurance claims. He managed tasks like verifying prescriptions, processing hospital equipment orders, and coordinating with insurance providers such as Humana, Aetna, and Kaiser. This role reflects his attention to detail, empathy, and ability to handle sensitive information with professionalism.

Academically, Dominic attended the Institute of Culinary Arts Hospitality and Management, where he acquired foundational knowledge in food preparation and safety. His educational background, combined with his diverse work experience, positions him as a well-rounded candidate capable of adapting to various roles.

In summary, Dominic Tan’s resume reflects a dedicated professional with proven expertise in customer relations, sales, real estate support, and healthcare assistance. His ability to communicate effectively, manage multiple responsibilities, and solve problems makes him a valuable asset to any organization seeking a dependable and resourceful team member. He is eager to leverage his skills in a challenging role that offers opportunities for growth and professional development.