Dominic Agnes

DOMINIC AGNES Virtual Assistant | Administrative Assistant - ◇ - ◇ Lagos, Nigeria ◇ Open to Remote ◇ LinkedIn SUMMARY • Experienced Virtual Assistant and Secretary with over 2 years in administrative support, customer service, and social media management. • Adept at managing scheduling, correspondence, and event coordination, resulting in enhanced communication and support in environments. • Proven track record of increasing social media followers by 35% and post engagement by 25%. • Proficient in Microsoft Office Suite, Google Workspace, and Zoom. SKILLS Administrative Skills correspondence, document management, Scheduling, event coordination Customer Support customer support, issue resolution, CRM management, training Project Coordination Task coordination, time management, project tracking with Trello and Asana Digital Communication Content creation, campaign strategy, brand engagement, analytics Technical Skills Zoom, Microsoft Office Suite, Google Workspace EXPERIENCE Virtual Assistant Intern Oct '24 — Present DanieKeys Tech Hub Lagos State , Nigeria (Remote) • Assist with managing schedules, coordinating meetings, and setting up appointments. • Conduct online research to support various projects and tasks. • Collaborate with team members on special projects to meet client needs and administrative support. Secretary Feb '24 — Oct '24 DOMEKEM COLLEGE/ Lagos State , Nigeria Manage the day-to-day administrative functions of the college office, including scheduling meetings, handling correspondence, and maintaining records. Serve as the primary point of contact for students, parents and staff, providing information and assistance as needed. Coordinate events, meetings, and conferences, ensuring all logistics are handled effectively. Maintain confidential files and records, adhering to institutional policies and regulations. Cashier Sep '20 — Feb '21 PARJAY'S RESTAURANT Nigeria Processed payments through cash, credit/debit cards, or other methods. Managed the cash register and ensured accurate financial transactions. Handled receipts, balanced the register, and prepared daily cash reports. EDUCATION Certificate in Virtual Assistant Program, ALX Lagos, Nigeria Gained expertise in remote work tools, time management, communication, and client relationship management. Completed projects that involved managing virtual teams, coordinating remote tasks, and providing high-level executive support. Certificate in Artificial Intelligence, ALX Lagos, Nigeria Developed a strong foundation in AI, machine learning, and data analysis, applied to content creation and digital marketing. Bachelor of Science in Biology Education, University of Port-Harcourt, Rivers State, Nigeria Nigeria Focused on biology education. CERTIFICATIONS Artificial Intelligence Career Essentials (AiCE) ALX Virtual Assistant ALX ACCOMPLISHMENTS • ALX Virtual Assistant Graduate • ALX AiCE Graduate Jun '24 Oct '24