Dolly Mae Alejan

DOLLY MAE ALEJAN SOCIAL MEDIA MANAGER /DATA ENTRY SPECIALIST P R O FILE Hard working and goal oriented individual. With comprehensive experience in managing customer service, sales, and administrative tasks. Seeking to take next career step with an organization offering opportunities for professional advancement. I am passionate and determined to exceed company's target and client's business goals. A C C OMPLISHME N T S CERTIFICATE OF COMPLETION FVA APPRENTICESHIP PHASE 1 ( SOCIAL MEDIA MANAGEMENT- OCT. TO NOV. 2019) CERTIFICATION OF COMPLETION FVA APPRENTICESHIP PHASE 2 ( SOCIAL MEDIA MANAGEMENT, SOCIAL MEDIA ASSISTANCE - NOV. TO DEC. 2019 O T H ER SKILLS Hootsuite Canva Google Spreadsheet, google docs, google forms Microsoft Excel, Word, Powerpoint Dropbox, Evernote Business Ads Manager H O W TO REACH M E Cell: - Email:-Skype ID:live:princessdolly1815 Address: Laguna, Philippines W O R K SUMMARY SOCIAL MEDIA MANAGER FILIPINO VIRTUAL ASSISTANCE APPRENTICE| October to December 2019 Provides customer service by answering inbox inquiries. Emails, set up, received payments, and entering data into the spreadsheet. CUSTOMER SERVICE/ DATA ENTRY LENOTRE PARIS RESTAURANT DOHA QATAR | October 2015 to January 2017 - Communicating with clients to understand their needs and explain product value. - Building relationship with clients based on trust and respect. - Keeping accurate records, pertaining to inventory and accounts notes. - Resolving complaints and preventing additional issues by improving processes. C O R E QUALIFICA T I O N S Excellent communication skills Strong work etchics Great attention to detail Sales concept Quick learner and can work with minumum supervision EDUCATION NORTHPHIL INDTITUTE OF DAVAO, PHILIPPINES OFFICE ADMINISTRATION | 2005 - 2007