Dollee May Secusana Etrata
Door 5, block 17-b lot 10 san jose st. SIR NEW MATINA, Davao City 8000
Mobile number: - e-mail:-
Work Experiences
Home base ( Customer service, Sales, Email Support, Chat, And Order Processing )
Billing and Sales Specialist ( ATT Telco / Uverse Blue )
Customer Service Representative ( TECHNICAL SUPPORT
Technical Support ( ISP Account TWC/BHN )
Work History
November 11,2019 – April 2019 Technical Software Support
Deputy
2625 Augustine Dr, Suite 601
Santa Clara CA 95054
September 2017 - September 2018Customer Service Billing and Sales Specialist
VXI GLOBAL HOLDINGS
3rd floor. Sm Annex, Ecoland, Davao City, 8000
August 2016 – July 2017 Customer Service, Email Support, Chat Support
Sales and Order Processing (Home Base)
Sunrise Import PTY.
Unit 4 7 St. Jude Court, Brownsplains, QLD.,4118
August 2013 – July 2015Billing and Sales Specialist
IBEX GLOBAL PHILIPPINES
8 FLOOR hanston bldg. Ortigas Pasig city
February 2013 – August 2013 Technical Support ( TWC/BHN Account ISP )
24/7 Customer Inc.
I Square Bldg. Ortigas Pasig City
January 2012 – December 2012 Customer Service Representative (TECHNICAL SUPPORT)
NCO GROUP (RMH TELESERVICES ASIA PACIFIC INC.)
2FLR. Blue Wave Strip Mall, Sumulong Highway cor. Gil Fernando Ave.
Marikina City
Education
2004 – 2006 Bachelor of Science in Biology
Western Mindanao State University
Zamboanga City, Philippines 7000
2000 – 2004High School Graduate
Zamboanga City High School (main)
Zamboanga City, Philippines 7000
2007Vocational Course – 100 hour Call Center Training
STI COLLEGE (TESDA)
Zamboanga City, Philippines 7000
2010Vocational Course – English Proficiency Training
TESDA – ARMM Learning Center
Zamboanga City, Philippines 7000
1996 – 2000 Elementary School Graduate
Don Gregorio Evangelista Memorial School
Zamboanga City, Philippines 7000
Skill Profile
Customer Service
Telemarketing
Advertising and Planning
Product presentation
Computer Literate
Computer Formatting
Software’s (MS Office and Presentations, Adobe Photoshop and Corel Paint)
Hardware’s
Languages Spoken:
English
Chavacano
Tagalog ,Cebuano, and Tausug
References
Dhave Arthur Pagulong
Operations Manager for Atnt Uverse Blue
VXI GLOBAL HOLDINGS
Ecoland, Davao city, 8000
Mobile number: -
Floriza Ijiran Delin
Team Leader for Sunrise Imports Pty
Dasmarinas, Cavite
Mobile number :-