Dolapo Shobowale

Dolapo SHOBOWALE VIRTUAL ASSISTANT | ADMINISTRATIVE SUPPORT | CLIENT RELATIONS EMAIL | PHONE | LINKEDIN | PORTFOLIO PROFESSIONAL SUMMARY Resourceful and detail-oriented Virtual Assistant with over 3 years of hands-on experience providing remote administrative, organizational, and client support services to businesses and entrepreneurs. Proficient in managing email and schedules, handling customer communications, supporting content creation, and using digital tools to ensure smooth business operations. A proactive problem-solver with strong multitasking skills. CORE COMPETENCIES Virtual Assistance & Administrative Support Email & Calendar Management Customer Support & Client Relations Research & Data Entry Social Media Management & Scheduling Content Writing & Editing Canva Design & Content Templates CRM Management (HubSpot, Zoho, Freshdesk) Project & Task Coordination (Trello, Notion, ClickUp) PROFESSIONAL EXPERIENCES Virtual Assistant AceBridge Consults, Lagos 2022 — Present Managed email communications, scheduled meetings, and organized digital f iles for business owners and senior executives. Created branded documents, simple graphics, and social media templates using Canva. Assisted in writing newsletters, social media captions, and content outlines for blog posts. Conducted market and competitor research to support client business growth. Administrative Assistant & Virtual Support Elvaridah Consulting, Lagos 2021 — 2022 Provided virtual administrative support for the HR and recruitment team. Maintained organized virtual f iling systems using Google Drive and Notion. Handled email and phone communication with clients, resolving inquiries and scheduling follow-ups. Assisted with content creation and editing using Canva and Google Docs. Remote Personal Assistant NG Hub Solutions, Abuja 2020 — 2021 Coordinated personal and professional schedules, organized meetings, and managed travel arrangements for senior management. Conducted thorough online research for business reports and lead generation. Designed presentation slides and visual documents with Canva for internal and external use. EDUCATION B. Tech. Ecotourism and Wildlife Management Federal University of Technology, Akure, 2023 CERTIFICATIONS Virtual Assistant Training — ALX Customer Service Excellence — Alison Administrative Support Professional — LinkedIn Learning Canva for Beginners — Coursera Content Marketing & Copywriting — HubSpot Academy TECHNICAL SKILLS Google Workspace (Docs, Sheets, Calendar, Drive) Microsoft Off ice Suite Canva (design & content templates) Trello, Notion, ClickUp CRM Software (HubSpot, Zoho, Freshdesk) Social Media Management Tools