Dolapo Rofiat Apalara

With over 2 years of experience in customer service satisfying customers via diverse channels, resolving customer complaints, and fostering long-lasting relationships with customers, I improve business revenue. I am a reliable, proactive, and organized customer service professional.

My expertise lies in customer loyalty, customer satisfaction, retention, data entry and security, and overall customer service excellence. Skilled in,

*Phone and chat communication 

*CRM (Freshdesk, Hubspot)

*Trello

*Slack

*Google Suite

*Microsoft Office tools

As a dedicated team player and individual goal-getter, I am committed to providing excellent customer service in a professional and marketable way to boost your brand’s revenue and reputation.