Dolapo Iyunade

Dolapo Iyunade

$15/hr
Customer Support/Success
Reply rate:
62.5%
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Ikeja, Lagos, Nigeria
Experience:
3 years
About

I'm a well-versed Customer Success Specialist with 3 years' experience in delivering excellent customer support. Dedicated to building productive relationships, resolve complex issues and win customer loyalty.

I'm passionate about creating value for customers and meeting them at the point of their needs in SaaS products. I've spent the last year helping to grow Sayvus Digital's First Response rate and Customer Retention rate by 50%.

My specialties:

  • Customer success/support

  • Customer retention management

  • Customer relations

  • Client Onboarding

  • Data Analysis

  • Content development and writing 

Languages
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