Dodeye Ofem Otu

Personal Information Name: Dodeye Ofem Otu Address: 22B IKOT ENEOBONG ROAD, CALABAR, CROSS RIVER STATE Phone: - Email:-LinkedIn: https://www.linkedin.com/in/dodeye-otu-ba-? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_ap p Professional Summary Dynamic and results-driven sales professional with over 10 years of experience in driving revenue growth and building strong customer relationships. Proven track record in exceeding sales targets and enhancing customer satisfaction. Adept at utilizing CRM tools such as Microsoft teams, Hubspot Skype, Emails Zendesk, Intercom Slack etc., and developing innovative sales strategies to achieve organizational goals. Key Skills Sales Strategy Development Customer Relationship Management (CRM) Negotiation and Closing Skills Market Research and Analysis Team Leadership and Training Excellent Communication and Interpersonal Skills Good analytical and numerical skills Proficient in the use of MS Excel, Ms word, Google drive, Dropbox, Trello, Monday.com. Professional Experience RETAIL DEVELOPMENT MANAGER HEIRS LIFE ASSURANCE PLC NOVEMBER 2022 - Present Spearheaded a team of 25 sales representatives, leading to a 30% increase in sales revenue in the first year. Developed and implemented new sales strategies that boosted customer acquisition by 40%. Consistently exceeded quarterly sales targets by 20% through effective team management and strategic planning. Enhanced customer satisfaction by 50% through personalized service and follow-ups. FINANCIAL ADVISOR SANLAM NIGERIA AUGUST 2016 - May 2022 Achieved 150% of sales targets in consecutive quarters through effective lead generation and closing techniques. Conducted market research to identify new business opportunities, contributing to a 15% increase in market share. Built and maintained strong relationships with clients, resulting in a 95% customer retention rate. Collaborated with marketing teams to develop promotional materials that increased brand visibility. DIRECT SALES EXECUTIVE STERLING BANK PLC AUGUST 2013 - JULY 2014 Aquire customers for the bank using the bank's products and services. Built and maintained 80% client retention rate. Make follow up via cold calling, emailing and one on one meeting. Education Bachelor of Science in Marketing University of Calabar, Calabar Graduated: May 2010 Certifications Certified Sales Professional (CSP) Sales Management Association, 2019 Virtual assistant Certification - DJAS ACADEMY Comprehensive training Email management, scheduling, Calendar management, lead Generation, Google slide and google doc, Airbnb co-hosting and property management, reconciliation and business mathematics, Inventory and Invoicing, Book- keep and virtual travel assistant Professional Affiliations CIIN- Chartered Insurance Institute of Nigeria References Available upon request.