RESUME
DIVYANSH PAGARIA
Email-Id:-Phone No.: -
OBJECTIVE:
Contribution to an organisation that provides excellent training & paves the way for
early assumption of responsibilities. I would like to work with an organisation,
contribute to it and finally rise to its decision-making and strategy formulating level.
PRESENT POSITION:
Currently working as Junior SAP ABAP consultant in a support project at
WIPRO Technologies, India. (Sep 2016 - Present)
•
I am responsible for handling email tickets logged by client/functional team.
•
My role is to solve incidents before SLA breach.
EXPERIENCE:
Worked as a Technical Support Executive for Microsoft at
Teleperformance (BPO), Jaipur, India. (June 2016 - Aug 2016)
•
I was responsible to handle customer queries via chat and telephonic calls.
•
My role was to provide resolution on first call with customer satisfaction.
ACADEMIC PROFILE:
Examination/Degree
Institution
Session
Bachelor of Computer
Application (BCA)
S.S. Jain Subodh P.G.
(Autonomous) College
(Jaipur)
2013 - 2016
Higher Secondary
National Institute of Open
Schooling
2012 - 2013
National Institute of Open
Schooling
2010 - 2011
Education
(12th)
Secondary Education
(10th)
PROFESSIONAL SKILL SET:
SAP
CRM & ABAP.
Operating System
Windows. Mac OS X, macOS, and
Ubuntu
PROJECTS UNDERTAKEN:
• Developed an android application for college management to send push
notifications (Using GCM).
• Designed a website for Navbharat Memorial Foundation (www.ijcms2015.co)
using Wordpress.
EXTRA CURRICULAR ACTIVITIES:
• Presented an article on Security in Social Networking in the national conference
of "Emerging Computing Technologies In Modern Era"
PERSONAL PROFILE:
Date of Birth: 26-Nov-1996
Hobbies: Watching Movies, Reading Books and playing Badminton.
Languages: Hindi (Mother Tongue) & English (Proficient)
Permanent Address: 265, Gurunanakpura, Rajapark, Jaipur (Rajasthan) Pin:302004
PERSONAL SKILLS:
• Good communication skills, built up by presentations and plays performed during
school time and some more real life situation.
• Adaptability, can adapt to various situations and capable of working in any
environment.
• Hospitable, kind and friendly by nature.
DECLARATION:
I hereby declare that the above mentioned information is accurate to the best of my
knowledge.
DIVYANSH PAGARIA
(Kolkata - Current Location)
