Divya Soman

Divya Soman Project Manager | Test Manager | QA Consultant | QA Architect Program Management | Delivery Management | Project Management | E2E Software Testing Lifecycle Management | Software QA | QA Architecture | Test Vision, Roadmap & Strategic Direction | QA Automation Infrastructure | Mobile App | Selenium-- https://www.linkedin.com/in/divya-soman-/ Location Preference: Dubai, Remote Executive Profile Passionate software professional with 17+ years of IT experience in various facets of Quality, Development and Delivery. Passionate about technology, automation, high quality software, bridging the gap between testers, developers and analysts along with implementing effective and sustainable QA process. • Software Testing Lifecycle Management: Successfully led software testing projects and delivered excellence in testing cycle phase review, integration, regression testing, TP preparation, providing the release walk through, sending the sign off, closure report, analysis, design & configuration, testing strategy design, test plan creation, test execution (manual, automation) and tracking defects to closure. • Gained exposure in Mobile Application testing (IOS, Android), Perfecto Emulators and Simulators in Waterfall & Agile Models, performed Role based testing including project activities like RFPs, project estimates, ROI, CSI, preparing the test report, PMR and the status reports. • Expertise in preparing the test strategy, test plan, budgeting and status reporting to the stakeholders and senior management team. Managed global teams encompassing the right resources, skills, and technology to achieve the best results. • In-depth understanding of business requirements and success in steering them to enhanced growth with a vision to drive business excellence through efficient operations and client servicing. • Successfully managed complex QA projects with both functional and automation deliverables. Strong background in proposal preparation. Fully responsible for the overall project management from project initiation to completion of delivery, communicate with customers and risk mitigation. • High reputation in providing effective technology solutions, successful business proposals, cost effective engagement model and execution. • People Leader, offering excellence in coaching and mentoring teams. Excellent technical and communication skills along with the ability to see the holistic picture that help in delivering better results. Key Impact Areas Software Testing Lifecycle Management IT Project Solutions & Governance Quality, Risk & Compliance Management Strategic Thinking / Business Acumen Portfolio/Program/ Project/Quality Management Technical Direction & Leadership Stakeholder/ Engagement Management Scope and Cost Management Key Technical Areas Automation Testing Test Planning and Strategy Selenium Python , Java Mobile App Testing Timeline Management Team Management Education & Credentials • B Tech, Sree Buddha College of Engineering (Kerala, India) Electronics & Communication (GPA : 7.5) • • • ISTQB Certified HCL Internal – Certified People Manager PMP Certification (Pursuing) Agile /Scrum / Waterfall Project Planning Professional Experience Project Manager (HCL Technologies, Chennai/Dubai) Nov, 2021 – Till Date QA Manager from HCL for the Applied Material client, handling a diverse team of 50+ billable engineers in QA and Java development working directly with the client. Started off in the staff augmentation mode and now moved in the managed services mode successfully. • Instrumental in growing the team from 5 to 50 engineers within a span of 2 years. • Successfully implemented the HTD model which paved the way for multi-fold resource growth and enhanced client confidence. • Provided technical, operational, financial, and managerial leadership for successful implementation of project activities. • Working closely with the client managers on sustainability and growth prospects • Owned the service level review process meetings with clients to discuss current performance of service levels against targets • Directly and indirectly handling a cross-functional team for 70+ engineers across different skills, locations, and experience levels. Mentoring and participate in staff performance evaluations. • Involved with the end of end project management activities, including the ARC, GM calculations, RFS, Budgeting, and revenue recognition. Project Lead (Ford Motor Company, Chennai) Sept, 2014 – Nov, 2021 Leading the global testing team for Ford’s flagship mobility products – FordPass and LincolnWay. These applications allowed user to experience next generation connectivity and several user-friendly features. • Accountable for all the testing deliverables for global market launches for the Ford Mobility Applications • Creating roadmap, managing timelines to ensure effective product development. Establishing standards and procedure and ensure the execution within agreed standards and timelines. • Plans, schedules, coordinates and monitors assigned projects on User Experience tests using Perfecto and Appium for all the market launches. • Stakeholder reporting on weekly and monthly basis. Including handling the escalations. Regularly analyze and summarize project status performance, submit internal and external project implementation reports, and manage multi-stage project status summaries. • Deep dive result analysis using Dynatrace, Splunk, CharlesLog etc. and reporting to the market launch teams before new market launches and quarterly releases. • Staff Augmentation & Management - Initiating staff augmentation and resource requests for the offshore Performance team. Coordinate internal resources and third parties/vendors for the execution of projects, ensuring quality standards are met and guidelines are maintained • Vendor management – sourcing vendors, negotiating contracts, assigning work and performance evaluation for vendor resources Generating Work Packages and workflow monitoring. Lead Engineer (HCL Technologies, Chennai) May, 2010 – July 2014 Developed and managed the automation project for the KLA Tencor Client - involved in the UI automation of a tool used for testing the semi-conductor and IC chips during the manufacturing process. • Designed and developed the UFT automation framework and infrastructure for automation test suite • Interacting with the clients and freezing the requirements Weekly updates and status reports to the client • Bug Tracking to closure • Actively involved in the recipe creation for the testing and development process. • Closely worked with the various stakeholders to understand the customer use cases and expand the existing test suite. • Conducted peer reviews and assisted in automation code reviews. Senior Software Engineer (UST, Trivandrum) Dec, 2006 – Mar 2010 Worked mainly on two projects. First, the automation project for the UI automation of a leading Tax Preparation Company (H&R Block) in the United States. Second, on the internal implementation of the ERP - PeopleSoft software for the UST Global. • Automation of the basic flow using QTP • Running test cases in Quality Centre • Raising and tracking defects through the Quality Centre • Ensuring the complete implementation of the specs wherever applicable. Recognitions • Life Savior (HCL Technologies) For reacting under pressure and coordinating to evacuate a team member from Israel during the turbulent times in 2023 • ERS Champion (HCL Technologies) For the exceptional team growth through the implementation of the HTD model and generating a revenue of $2.5M in 2022. • SPOT Award (Ford Motor Company) For quality sign off for the critical market release for FordPass app in the first time regions – ANZ and MEA • Star Performer (Ford Motor Company) For single-handedly developing and implementing the selenium python automation framework • Six Sigma Green Belt (Internal - Ford Motor Company) Successfully completed the six sigma project for automation reducing the manual redundant efforts. Languages Known • • • • English Hindi Malayalam Tamil Declaration : I hereby declare, that all the data furnished above is true to the best of my knowledge. Divya Soman.