Divya Sharma

Profile Divya Sharma B U S I N E S S A N A LY S T Details Bengaluru India -- Links Linkedin Skills JIRA Microsoft Excel SQL Agile Project Management Tableau/Quicksight Business Requirement Analysis Google Analytics AWS R Microsoft PowerPoint Business professional with 2.6+ years' of experience in IT, Products, and Service Industry. Skilled in Product Development, Requirement gathering, analysis, and providing data-driven recommendations. Employment History Business/Product Research analyst, Evive Software Analytics pvt. ltd, Bengaluru SEPTEMBER 2018 — PRESENT • Extensively engaged in Requirements Elicitation, Use Case preparation, Structured Walkthrough, Requirement gathering, management & Application Solution Design. • Well versed in managing & documenting User Stories, Business & Functional Requirement Specifications and having In-depth knowledge of all the phases of Waterfall, SDLC & Agile methodologies. • Analyzed Insightful dashboards using Quicksight to visualize the data at multiple cadences so as to understand the impact of various Business strategies and promotions • Served business requirements to a diverse set of customers-From Business to supply Teams • Developed reports and dashboards to define success metrics and key performance indicators of products • Translated stakeholder requirements into tangible deliverables like BRD,FRD,SRS • Spearheaded Business and product implementations using various tools & technologies like Jira,SQL,R, AWS, Quicksight,kibana,Redis and Redmine Associate software Engineer, Accenture , Pune M AY 2 0 1 8 — A U G U S T 2 0 1 8 • Undertaken fundamental training on Salesforce, Java, and SQL • Worked on the Salesforce technology project for one of Fortune 500 company • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements. Education Bachelor of Engineering, Institute of Engineering & Technology DAVV, Indore AUGUST 2014 — APRIL 2018 Graduated with 83% High School, Kalidas Montessori Sr. Secondary School, Ujjain A P R I L 2 0 1 3 — M AY 2 0 1 4 Secured 92% PROJECTS UNDERTAKEN Web and Mobile Application development JUNE 2019 — NOVEMBER 2020 • Worked on full web & app design model requirement changes for launching new app and web version by introducing most engaging features/products for users. • Researched and did requirement analysis using auth0 services for secure Identity and authentication process of the user database • Worked on introducing simplified onboarding web v/s app flow which increased user registration count by 40% for newly launched clients like FedEx, Pepsico • Segmentation of unregistered users based on services they may use and send targeted & promotional emails to improve customer engagement [Tools used-IBM Silverpop,Cheetah] • Build and enhanced user-centric campaign logic which improved customer retention and increased click-through rates to 60% . • Collaborated with vendors and did Requirement Analysis of various REST and SOAP APIS to fetch financial data for various clients. Product Research & Development S E P T E M B E R 2 0 1 8 — M AY 2 0 1 9 • Worked on various Business processes and flows to convert product requirements into technical solutions for implementation • Developed product solutions to utilise and process users data coming through ETL to build various customer centric products. • Designed database schemas to store the processed data and build dashboards by defining success metric elements. • Worked on building financial,plan recommendation& healthcare provider recommedation products Courses SQL-MYSQL for Data Analytics and Business Intelligence Business analysis using Tableau Advance SQL Query processing R programming: R for Data Science Basis statistics, Datacamp