Divya Kadali

Kadali Sri Divya Bhuvaneswari – Curriculum Vitae Address: D/No: 6-8/1-G-102, Ganesh Nagar, Date of Birth: 30th December 1992 Sri Ganesh Heights Apartments, Nationality: Indian Rajahmundry – 533103. Sex: Female Contacts: 0091 - (Mobile) E-Mail Id:- PROFILE: A Graduate Professional in Computer Science with excellent IT skills and having 3 years and a half experience of Process Analyst & Orientation Trainer; actively seeks work in the Training Sector. Proven skills in achieving objectives. Flexible, friendly and self motivated. Skills Summary: IT Skills (MS Office). Customer Service Skills. Warehousing Skills. Educationary Counseling Skills. Negotiation & Persuasion. Keen Observation. Oratory Skills. Staff Training & Supervising. Administration Reporting. EDUCATIONAL QUALIFICATIONS: 2010 – 2014 Graduation in Computer Science, Rajahmundry (70%) Rajamahendri Institute of Engineering & Technology (JNTU-K) 2008 - 2010Intermediate (72%) (Mathematics, Physics, Chemistry) Sri Chaitanya Jr. College, Rajamahendri Technical Qualification: Proficient in JAVA & C. Mentored co-students for the same above. Owned an institute towards “Traiching of Spoken English” classes for 2 years during engineering life. WORK EXPERIENCE: Dates: Jan. 2018 to Till Date. Employer: Freelancer Title: Communication/Personality Development Skills Trainer. Duties and Responsibilities: Facilitating students and employees learning and conducting classes in the area of oration and communication. The below mentioned functional areas are versed with, in: Leadership skills  Induction Training Behavioural Management Communication skills  Speaking skills (Voice & Accent and Phonetics) Customer care  Motivation  Interpersonal skills Stress Management  Self presentation  Time Management Dates: June 2014 to Jan. 2018. Employer: Genpact; Hyderabad. Title: Process Analyst & Orientation Trainer. Duties and Responsibilities: Facilitating employees learning and conducting classes in the area of oration and communication. Identify new approaches and solutions to business issues identified through analysis of processes. Demonstrated ability to multi-task, work under pressure, think analytically and communicate effectively. Ability to adapt and stretch capabilities and skills to meet the business needs of a fast growing firm. Strong analytical, facilitation, and process mapping skills. Provide functional and process expertise to application developers. Delivering scheduled lectures to the assigned employees. Assist in the coordination and implementation of English improvement skills classes. Preparing the “Standard Operating Procedures” depending on the Business Requirements. Selected for “Universal Trainer Program.” Arranging periodic performance evaluation tests and providing detailed feedbacks about areas of improvement. Conducting regular classes and seminars. Demonstrating to the employees, the various voice modulation techniques and their usage. Practicing each employee for voice modulation individually and working at their accent neutrality. Assisting the office administration in arranging special functions / celebrations. Accomplishing regular debates to raise the employees’ interests and understandings of the subject of ethics and culture. Helping in writing and implementing company policy and procedures. Responsible for smooth congregation of foreign administration with in-house employees. Responsible for all administrative duties including all daily banking transactions, customer relation issues and training of all new staff. Business Marketing in lieu of Human Resources Administration. Creating and designing formats for documents. Scheduling and coordinating meetings. Conceive and supervise the method of education planning and teaching. Program and manage classes and material on a weekly basis. Invented ideas, procedures and concepts for quick understanding of the subject. Keep track of methodology implemented every time and upgrade with respect to employees on a weekly basis. Customer queries and service. Reporting, Measurement, Feedback & Controlling of the employees. Executing basic Marketing Projects (Briefing, Timelines, etc.) Effective Communications Handling at all Levels. Order, administer and report in the store room while stock takes. Assistance in Staff Recruitment & Administration. Received “Customer Appreciation” & “Bronze Certificate” 26 times & 5 times respectively each. Dates: May 2012 to May 2014. Owner: Santha’s Academy of Ingenuity; Rajamahendravaram. Title: Traiching Instructor. (Java, C, C+, Spoken English) Conducted classes for B. Tech peer group in the subjects of C & Java. Mentoring in enhancing the conceptual knowledge of subjects. Dealt with Spoken English classes. Handled the students of 10th & 12th classes.