Divya

‭Summary‬ ‭ ivya‬ D ‭Vadhyar‬ ‭TECHNICAL WRITER‬ I‭T‬ ‭engineer‬ ‭with‬ ‭7‬ ‭years‬ ‭of‬ ‭experience‬ ‭as‬ ‭a‬ ‭technical‬ ‭writer,‬ ‭skilled‬ ‭in‬ ‭creating‬ ‭developer-focused‬ ‭content‬ ‭with‬ ‭minimal‬ ‭input‬ ‭in‬ ‭fast-paced‬ ‭agile‬ ‭environments.‬ ‭Stays‬ ‭current‬ ‭with‬ ‭industry‬ ‭trends,‬ ‭tools,‬ ‭and‬ ‭technologies‬ ‭to‬ ‭craft‬ ‭accurate‬ ‭documentation,‬ ‭improve‬ ‭developer‬ ‭experience,‬ ‭and‬ ‭drive‬ ‭effective‬ ‭content‬ ‭strategies that support product adoption and community engagement.‬ ‭Work Experience‬ ‭Broadridge Trading and Connectivity Solutions‬ ‭ roadridge,‬ ‭a‬ ‭global‬ ‭leader‬ ‭in‬ ‭the‬ ‭fintech‬ ‭industry,‬ ‭enables‬ ‭simplification,‬ ‭and‬ B ‭streamlining‬ ‭of‬ ‭front‬ ‭and‬ ‭middle‬ ‭office‬ ‭functions,‬ ‭powering‬ ‭connectivity,‬ ‭and‬ ‭multi-asset trading across global markets.‬ ‭April 2021 - June 2025‬ ‭Technical writer‬ ‭Process improvements and automation:‬ ‭●‬ S ‭ treamlined release coordination by aligning documentation, engineering, and‬ ‭support teams—minimizing last-minute errors.‬ ‭●‬ ‭Initiated a documentation workflow to eliminate 86% of irrelevant support‬ ‭tickets.‬ ‭●‬ ‭Implemented inter-team feedback loops to continuously improve doc‬ ‭processes.‬ ‭●‬ ‭Automated page sorting, reducing manual effort by 65%.‬ ‭Technical documentation and content strategy:‬ ‭Contact‬ ‭Phone:‬‭-‬ ‭Email- ‭Linkedin:‬‭linkedin.com/in/divya-vadhyar‬ ‭Address: Murugeshpalaya, Bengaluru‬ ‭Links‬ ‭Github:‬‭@divyavvadhyar‬ ‭●‬ R ‭ evised content guidelines by analyzing connectivity and application docs to‬ ‭ensure consistency across documentation and improve developer experience.‬ ‭●‬ ‭Plan, write, review, and maintain software documentation of‬‭complex‬ ‭concepts‬‭of‬‭finance domain‬‭,‬‭product enhancements‬‭and‬‭updates for software‬ ‭developers, administrators, and users.‬ ‭●‬ ‭Develop Java, and C++‬‭API documentation‬‭using‬‭Postman‬‭and‬‭Swagger‬‭.‬ ‭●‬ ‭Improve existing product documentation and draft pages from scratch.‬ ‭Project coordination and team enablement:‬ ‭●‬ H ‭ andled administrative tasks including project tracking, documentation‬ ‭release management, and release metrics reporting in an agile environment.‬ ‭●‬ ‭Onboarded, trained, and mentored new technical writers to ensure content‬ ‭quality and team scalability.‬ ‭Hashnode:‬‭User Guide‬ ‭ olling‬ ‭Arrays‬ ‭–‬ ‭SAP‬ ‭SuccessFactors‬ ‭HR‬ ‭Transformation‬ R ‭Partner‬ ‭Skills‬ ‭ olling‬ ‭Arrays‬ ‭is‬ ‭a‬ ‭leading‬ ‭provider‬ ‭of‬ ‭Cloud‬ ‭based‬ ‭HR‬ ‭software‬ ‭enabling‬ R ‭customers to implement strategic HR, manage employees and retain best talents.‬ ‭March 2019 - April 2021‬ ‭Swagger:‬‭PortfolioAPI‬ ‭Technical writing, support & configuration‬ ‭Microsoft & Google style guide‬ ‭UX Writing | SEO‬ ‭API Documentation‬ ‭DITA XML | Markdown‬ ‭Software Development Lifecycle‬ ‭Technical Skills‬ ‭Technical writer and implementation specialist‬ ‭●‬ ‭Owned end-to-end customer journey‬‭— from LinkedIn‬‭Sales Navigator‬ ‭ utreach, pitch decks,‬‭client demos‬‭, and demo system‬‭setup to‬‭UAT test‬ o ‭scripting‬‭for SaaS-based HRMS. Delivered‬‭tech support‬‭to APAC clients.‬ ‭ ‬ ‭Built a comprehensive content bank from scratch‬‭—‬‭including manuals,‬ ● ‭tutorials, interactive guides, and sales brochures. Published release notes,‬ ‭upgrade notes, blog posts, FAQs, newsletters, online help, and press releases.‬ ‭●‬ ‭Developed training content and trained‬‭internal stakeholders‬‭on our‬ ‭comprehensive SaaS HRMS including LMS, Expense management, and so on.‬ ‭HTML | CSS | C#, .Net | C‬ ‭Technical and digital content writer‬ ‭MSSQL | Linux | Git | JavaScript‬ ‭Content strategy and UX writing:‬ ‭Data structures | Docker | Python‬ ‭‬ R ● ‭ esearched & analyzed tools to build an effective & scalable knowledge base.‬ ‭●‬ ‭Developed website wireframes and authored UX-friendly content aligned with‬ ‭user journeys.‬ ‭Tools‬ ‭MS Office | MS Visio | Camtasia‬ ‭Kanban | Confluence | Atlassian‬ ‭JIRA | Wiki | WordPress | Figma‬ ‭Oxygen XML Editor | Postman | Zendesk‬ ‭Smartsheet | Swagger‬ ‭Achievements‬ ‭●‬ C ‭ ontributed to content strategy, incorporating SEO best practices and social‬ ‭media engagement.‬ ‭●‬ ‭Style & Consistency‬‭—Created a customized style guide‬‭rooted in Microsoft‬ ‭Style Guide principles to ensure consistent tone and voice across content.‬ ‭●‬ ‭Market and Competitor Research‬‭—Conducted competitor‬‭research and‬ ‭analysis to inform documentation positioning and improve developer-focused‬ ‭communication.‬ ‭Packt publishing‬ ‭ ackt‬ ‭is‬ ‭a‬ ‭global‬ ‭tech‬ ‭publisher‬ ‭delivering‬ ‭effective‬ ‭learning‬ ‭and‬ ‭information‬ P ‭services to IT professionals.‬ ‭June 2018 - March 2019‬ ‭●‬ ‭Single-handedly managed technical‬ ‭and marketing content.‬ ‭(‬‭Rolling Arrays‬‭)‬ ‭Technical Editor‬ ‭●‬ ‭Tested code‬‭snippets to ensure technical accuracy‬‭& smooth developer‬ ‭●‬ ‭Youngest member of the Amazon‬ ‭negative review feedback.‬ ‭(‬‭Packt Publishing‬‭)‬ ‭●‬ ‭SPOC for CIA (Code in Action)‬ ‭project.‬ ‭●‬ ‭●‬ ‭●‬ ‭(‬‭Packt Publishing‬‭)‬ ‭●‬ ‭Led the BTCS India cultural‬ ‭committee to organize events that‬ ‭●‬ ‭ xperience.‬ e ‭Applied Packt’s style guide‬‭to maintain clarity and‬‭consistency across‬ ‭developer-facing formats.‬ ‭Collaborated with authors, SMEs, and stakeholders‬‭to deliver high-quality,‬ ‭technically sound content on schedule.‬ ‭Created and reviewed‬‭Code in Action‬‭videos‬‭to help‬‭developers learn through‬ ‭real-time demonstrations.‬ ‭Published‬‭books on emerging technologies across multiple‬‭formats using a‬ ‭content management system (CMS)‬‭.‬ ‭fostered a positive work culture.‬ ‭Education‬ ‭(‬‭Broadridge Trading and‬ ‭Bachelor’s of Engineering in IT - PVPPCOE (Mumbai University)‬ ‭connectivity solutions‬‭)‬ ‭- - CGPA 6.39‬ ‭ ommunity Leadership &‬ C ‭Advocacy‬ ‭●‬ ‭Youth Influencer:‬‭Collaborated with‬ ‭Certifications‬ ‭●‬ ‭Linkedin learning: Linux shell scripting‬ ‭●‬ ‭Microsoft stack: Microsoft‬‭.NET fundamentals‬‭and‬‭Azure‬‭cloud‬ ‭●‬ ‭Udemy: Deep dive in‬‭C++‬ ‭colleges to create, & delivered‬ ‭●‬ ‭Udemy: How to Write Using DITA XML‬ ‭IKS-based syllabus with SMEs,‬ ‭●‬ ‭Linkedin learning:‬‭Cloud Security‬‭Concepts- Services‬‭and Compliance‬ ‭followed by interactive sessions to‬ ‭●‬ ‭Linkedin: Level Up –‬‭JavaScript‬ ‭reinforce learning — sharpening public‬ ‭●‬ ‭Hubspot: Inbound marketing‬ ‭speaking and audience engagement.‬ ‭●‬ ‭Hubspot: SEO: Building sustainable traffic for business growth‬ ‭●‬ ‭Event Organizer:‬‭Led‬‭Khel Mahotsav‬ ‭●‬ ‭Linkedin learning: Understanding Capital markets‬ ‭to promote sports among young girls,‬ ‭●‬ ‭NSE (NCFM): Equity Derivatives‬ ‭felicitated by international shooter‬ ‭●‬ ‭Data Science Math Skills by Duke University‬ ‭Neha Sapte — showcasing leadership‬ ‭●‬ ‭Project Management Institute: Leading Inclusive Teams‬ ‭and outreach skills.‬ ‭●‬ ‭Purpose-Driven Initiatives:‬‭Organize‬ ‭rural immersion trips focused on‬ ‭empathy, sustainability, and leading‬ ‭purpose-driven life through storytelling‬ ‭and community interaction.‬ ‭Co-curricular Activities‬ ‭●‬ ‭Cultural Secretary‬ ‭Vidyalankar Polytechnic‬ ‭●‬ ‭Organizer in chief of inter-collegiate‬ ‭fashion show‬‭PVPPCOE‬ ‭●‬ ‭A trained classical dancer and lead at‬ ‭Nrityavatika‬ ‭Projects with top authors‬ ‭●‬ ‭Mastering Vim‬ ‭Ruslan Osipov / Bram Moolenar (creator of Vim)‬ ‭●‬ ‭Serverless Programming Cookbook: Practical solutions to building serverless‬ ‭applications using Java and AWS‬ ‭●‬ ‭Hands-On GPU Accelerated Computer Vision with OpenCV and CUDA‬ ‭●‬ ‭Concurrent patterns and best practices‬