Dedicated and detail-oriented Virtual Assistant with solid experience in customer support and administrative management, particularly in remote and fast-paced environments. I have supported teams across diverse industries by keeping operations organized, efficient, and running smoothly.
I am proficient with tools such as Trello, Freshdesk, Intercom, Zendesk, HubSpot, Monday.com, Asana, Google Workspace, Microsoft 365, Slack, and Calendly, enabling me to manage tasks effectively and maintain seamless communication.
Beyond handling customer inquiries, managing calendars, coordinating projects, and streamlining workflows, I have successfully onboarded over 24,000 participants, where I clearly set expectations and ensuring a smooth transition into their roles.