I am a reliable and detail-oriented professional with 9 years of experience in customer service, hospitality, and administrative support, including over one year specializing in short-term rental and property management. I have a strong background in guest communication, issue resolution, scheduling, and back-office operations, ensuring both clients and guests receive seamless, high-quality service. I take pride in being proactive, organized, and committed to delivering excellent results in fast-paced, customer-focused environments.