Divine Donna Salcedo

DIVINE DONNA SALCEDO OBJECTIVES To secure an Virtual Assistant position that will allow me to provide top-notch customer satisfaction and team support while utilizing my data analytic abilities to exceed expectations. Rest assured, I am committed to offering my services and expertise to contribute to the growth and success of your company. --398 Senator Neptali A. Gonzales St. Barangay San Jose Mandaluyong City EDUCATION BS in Electronics and Communication Engineering JOSE RIZAL UNIVERSITY (Undergraduate) 2016 -2020 MATAAS NA PAARALAN NEPTALI A. GONZALES 2012 -2016 EXPERIENCE SENIOR DEBT COLLECTOR SPECIALIST ALTAIR GLOBAL SOLUTIONS 9th floor 409 Shaw Blvd, Jelp building Mandaluyong City 1552 Metro Manila December 2020 – February 2024 Inbound and outbound Calls Plan an action to recover outstanding payments Handle questions or complaints Create trust relationships with debtors when possible to avoid future issues Alert superiors of debtors unwilling or unable to pay when necessary Negotiating amounts that suit debtors Comply of the does and don’ts in collections PROJECT MANAGER ASSISTANT (OJT) BROADCAST WORLD PHILIPPINES SYSTEM INC Antonio Building, 2731 Faraday Street cor., 1234 Dian St, Makati, 1200 Metro Manila April 2019 – June 2020 Planning, budgeting, and documenting all aspects of the specific projects. Making sure that the scope and direction of each project are on schedule as well as department support Ensure health, safety, legal, and any other business compliance requirements Responsible for completing projects within the agreed time, cost, and quality CERTIFICATE SKILLS Soft Skills Negotiation Adaptivity Leadership Flexible Problem-solving skills Interpersonal skills Work Ethics Empathy Time Management Teamwork Hard Skills Calendar management Email management Project Management Travel Management Event Management Expense Management Confidentiality Management Social Media Management REFERENCE Engr. Armonio Peter Banez Head/VP Engineering Department Broadcast World of the Philippines System, INC. - Cris Gerald Guinto Senior Team Lead Altair Global Solutions - Liezel Timbas Legal Clerk/Client Services Manager Midwest Service Bureau -