Having more than 15 years of experience in the customer service industry and online freelancing combined, I can assure you that I am perfect for this post.
Aside from being adept in handling inbound calls, I am also proficient in handling chat support. I am experienced in using Casengo, Twilio, HelloUmi, Olark, Zendesk chat feature.
I am also proficient in using Zendesk, Freshdesk, Salesforce, Zoho, Gmail and other email platforms to asnwer customer emails.
I am excellent in written and spoken English. I am hardworking and always on time for training / work.
I hope you hire me.
I look forward to working with you.