IT Leader with extensive experience leading high-performing teams in systems solutions while promoting an environment of continuous improvement. Practiced at informing decision-making for both clients and internal leadership by gathering and reporting reliable data from multiple sources. Adept at identifying emerging technologies, defining/controlling testing environments, and managing multiple projects simultaneously with a high degree of accuracy. Core competencies include:
Agile Project Management | Scrum | Kanban | Process Improvement | IT Service Management | ITIL | Risk Mitigation
Data Connectivity | Quality Assurance Testing | System Optimization | User Acceptance Testing (UAT) | IT Security
Data Analysis | Reporting | Compliance | Research | User Experience (UX) | Documentation | Training & Mentoring