- Reply rate:
- 50.0%
- Availability:
- Part-time (20 hrs/wk)
- Location:
- Quezon City, Ncr, Philippines
- Experience:
- 5 years
Dioniza Y. Gonzales
2005 Ilang-ilang St. Batasan Hills Quezon City-
SKILLS
❖ Customer Service oriented
❖ Flexible
❖ Hardworking
❖ Fast Learner
EXPERIENCE
Intelassist Inc.
❖ Medical Records Coordinator (Xebee records)
❖ Voice, chat and email support
❖ May 2021 - September 2021
Sitel Tarlac
❖ Customer Service Representative (United Healthcare Account)
❖ Voice support
❖ November 2020 – April 2021
Microsourcing Philippines, Eastwood Libis Quezon City
❖ Record Retrieval Representative (Releasepoint Account)
❖ Voice, chat and email support
❖ February 2017 - February 2019
WNS Global Services Philippines, Eastwood Libis Quezon City
❖ Customer service representative (HCV/Expedia Account)
❖ Voice account
❖ May 2015 - January 2017
Rustans Supercenter Inc., Shopwise Araneta Cubao
❖
Customer service Department
❖ March 2012 - December 2014
EDUCATION
Virtual Assistant Bootcamp (Freelancer of the Philippines by Jason Dulay-FLIP)
●
2018-present
ICCT College, Cainta Rizal — Bachelor of Science in Mass Communication
●
-
AWARDS
❖ Received commendation in Expedia account for 3 times.
❖ Received Certificate of Appreciation as one of the Escalation Team.
