Dionisio V. Francisco Jr

Dionisio V. Francisco Jr

$5/hr
Telemarketer/Virtual Assistant/ Customer Service Representative
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
31 years old
Location:
Bacolod City, Negros Occidental, Philippines
Experience:
5 years
Dionisio V. Francisco Jr (Logan) Baranggay Pahanocoy, Bacolod City, Philippines 6100 |- Objective A part-time or full-time home-based telemarketing position; ● ● ● ● ● ● ● Cold Calling Appointment Setter Lead Generator Surveys Sales Email Support Virtual Assistant Education COLLEGE | ASIAN BUSINESS INSTITUTE OF E-TECHNOLOGY Visual Graphic Design NCIII HIGHLIGHTS OF QUALITIES ● FOUR YEARS OF COMPANY BASED TELEMARKETING/ CUSTOMER SERVICE/ VIRTUAL ASSISTANT EXPERIENCE ● ● ● ● ● ● THREE YEARS OF FREELANCE TELEMARKETING EXPERIENCE EXCEPTIONAL TELEPHONE PERSONALITY, CAN BUILD RAPPORT IN TALKING TO PROSPECTS ENTHUSIASTIC FROM THE FIRST HOUR OF THE SHIFT, UNTIL IT ENDS CAN DO MULTITASKING CAN EASILY ADAPT TO POSSIBLE CHANGES IN SHIFTING HOURS CAN WORK OVERTIME IF NEEDED EXPERIENCES HITRATE SOLUTIONS - Campaigns Handled ● ShedsForLessDirect.com – (Customer Service, Sales Representative, Email Support). Converting inquiries into sale, upselling products and closing deals. ● ● ● ● ● ● ● ● Nationwide Doc Prep / Student Loan Services - Converts inquiries into sales by answering inbound telephone calls and verify customer information including address, phone number, and payments methods. Reputation Logic – Calling businesses that has negative reviews on Google and helping them to create a good reputation and giving them 5 star ranking. Van Guard Cleaning Services – Setting up appointments to those prospects interested in our service Yahoo Engagement – Data Entry/ Checking emails, cleaning up unwanted email and highlighting important emails. Insurance – Cold calling, selling insurance, asking qualifying questions and setting up appointment or transferring calls to our senior representative. Real Estate – Following up calls on postcards we sent to see if they are still interested in selling their property and making cash offer. CEO Connections – Following up calls to CEO’s if they received the email we sent for the Mid – Market Convention and convincing to register early to avail promotional offers. Google Apps Trainer – Scheduled webinars to the director level positions and train them the basic tools in Google apps and merging their outlook emails to Google mail with customize domain. FREELANCE – 2016 UP TO PRESENT Campaigns Handled ● ● ● ● ● ● Global Trade Connect – Canada Base Ecommerce. Manager handling people working under social media marketing and customer service. Maintaining the back end of the website, posting products on the website and email support. The Sarpal Group – Real Estate doing Data Entry and Email Marketing Kukoon Media – Data Entry and Email Marketing for over flow projects. Work Market – Outbound Caller for IT’s on the platform if they are interested in applying to the project. BRL Properties – Alabama base real estate, making cash offer to those interested in selling their property. Nosnikta Technologies - Third party IT contractor. IT dispatch handling schedules of IT guys in Overland Park KS and Technical Support REFERENCES ● ● Nikki Baynosa – Sunny Sarpal – Accounts Manager at Hitrate Solutions- Owner of The Sarpal Group of Companies- Page 2 ● Lexy Luis – Operations Manager at Affiliated Outsourcing- Page 3
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