Dion Karlo Agtarap

Cheerful, passionate, and dependable Customer Service Specialist with 5 years of progressive experience in providing exceptional service to customers be it face-to-face dealings or over the phone. Detail-oriented and expert in taking or entering orders, creating/canceling accounts, troubleshooting, problem-solving, and case handling. I am also an expert in utilizing the principles and processes of customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.

Seeking a long-term full-time position as a Virtual Assistant/Executive Assistant /Customer Service in a dynamic team and positive environment where I can both expand my knowledge and contribute my experience for a successful venture in the freelance industry.

I have vast experience when it comes to Customer service, Lead Generation, and Virtual Assistant related work. Can work independently able to adapt and quickly learn new things.

I've worked in the BPO industry for over 5 years where I got most of my experience in the customer service field. Now working remotely as an independent contractor since 2018.