Dinesh Rajarathinam

Dinesh Rajarathinam

$5/hr
Customer care, Customer service representative, Customer Support, International BPO, Data entry
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Kodaikanal, Tamilnadu, India
Experience:
8 years
DINESH RAJARATHINAM- PALANI TAMILNADU PH:- CAREER STATEMENT Currently seeking for full time job, searching for a challenging job to prove my ability and talent. I set my ideas over the field and my key attitude. I like to do things smarter, easier. EDUCATION QUALIFICATION S.N O QUALIFICATION NAME OF INSTITUTE 1 SSLC ST.THOMAS AQUINAS MATRICULATION SCHOOL 2009 2 HSC VIDHYA PARTHI HIGHER SECONDARY SCHOOL 2011 3 B.E(ECE) EASA COLLEGE OF ENGINEERING AND TECHNOLOGY 2015 YEAR OF PASSING SKILLS • Basic understanding about Network Devices, OSI layers, IPv4/IPV6, IP Addressing. • SSL, TCP/IP, UDP, Subnetting, VPN, Network Topology, Firewall, Telnet and LAN/WAN. • Basic knowledge In Active Directory, Group Policy, Windows Server, Oracle Virtual machine and Linux. • Wireless Network Technologies. • Customer report, documentation using Salesforce tool. • Windows OS Installation, Troubleshooting, Backups, Hardware and Software issues. • Wired and wireless technology, 802.1 X Authentication, EAP PEAP/TLS, Guest Authentication, Captive portal Authentication, Digital certificate and Digital signature WORK EXPERIENCE IDEA NETWORKS (MAY 2015-MARCH 2016) Worked as sales executive, Document verification. Customer support, MNP, Sales Target. Meeting sales target and updating sales records. VIVO INDIA (APRIL 2016- JULY 2017) Sales executive addressing Customer queries. Customer support, providing information. Assisting Product orders, cold calling. BRICKWOOD CHELTENHAM AUSTRALIA (MARCH 2018- DEC 2020) Machine operator for UNILOY SPRINGFIELD SF750 and SF300 Machine operating In BLOW MOULDING. Experience in INJECTION MOULDING. POSITION SUMMARY BRICKWOOD Senior Machine operator for SF750 and SF300 Maintaining, Organizing for SF750 and SF300 Daily production planning and updating. GARUDA TECH (JUNE 2021- JULY 2022) OS installation, Troubleshooting, Hardware and software issues, Payment collection, Internship. MOVATE (CSSCORPS) (From AUG 2022- July 2023) Works here under Aruba networks for the ClearPass Project. ROLES AND RESPONSIBILITIES  Aruba ClearPass TAC Engineer whose role is assist and resolve customer queries.  802.1x Authentication, EAP PEAP/TLS, Wired Technology.  ClearPass is a server when deployed we help queries such as authentication, Certificate formation, Licensing.  Responsible for running ClearPass successfully in the production and maintaining ClearPass server. Business and Entrepreneur (DEC 2023 to FEB 2025 Current)  Running Successful online business.  Negotiation, Cold calling, Assisting Product orders.  Creative Video creation, Video editing.  Product advertising on social networks. AREA OF INTEREST TAC Engineer, Customer care Support, Service representative, Cold calling, Email handling, Data entry, Freelancing. KEY ROLE TO ACHIEVE  Hard work  Team management  Punctual & reliable.  Smart work, problem solving  Pro-active Listening. DECLARATION I hereby declare that above mentioned details are true to my knowledge. PLACE: DATE: SIGNATURE DINESH
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