Dinesh L

DINESH L SALES EXECUTIVE Phone No.: - Email id:- PROFESSIONAL SUMMARY Effective and Efficient Sales Representative with over 3 years experience in handling customers. Sales Executive focused on maximising sales by properly managing accounts and building a loyal customer base who excels at addressing customer concerns and forwarding both long-term and shortterm goals for the company and customers. MY QUALIFICATIONS Advanced Certificate in Digital Marketing and Communication, MICA(2022). Bachelors of Commerce, Christ University(2017). SKILLS Communication Excel Sales Time Management General Accounts Customer Service Team Management DIGITAL PROJECTS Personnel Blog Creation through WordPress. Social Media Campaign - Facebook Ad Creation. Search Engine Optimisation through Word Press. Search Engine Display Marketing. Email marketing for my personnel blog. Mayiladuthurai, Tamil Nadu linkedin.com/in/dineshlalchand/ WORK HISTORY Operational Head Rani Agencies, July 2020 - Present. Design and develop procedures to ensure the sales team achieves organisational customer service expectations resulting in an annual increase of customer satisfaction by 5%. Improve and maintain operational and profit objectives of the firm intact for the concerned district. Responsible for resolving problems; identifying and analysing market trends; monitoring competitor activities and responding to customer needs. Providing assistance in creating a Digital World for the firm. Lead a team of 10 people in the marketing activity. Carried out the day to day operations of the firm in terms of sales and purchases for the firm. Planned the day to day SOP in order to carry out the firm's operation in a smooth and organised manner. Increased the efficiency of the work by 2% in the span of 3 weeks. Center Manager CultFit Healthcare Pvt Ltd., November 2019 - June 2020. Customer interaction and conversion of the Trial pack to Membership pack. Resolved issues related to financial and daily operational activities. Complied with functional health and hygiene standards in the Centre. Liaised with other Center Managers and ensured smooth operation of the business. Handled Centre Operational activities. Associate Manager OnWheels Structures Pvt Ltd (Insurance & Food) July 2017 – October 2019. Provided insurance offers to relevant customers Maintained high-quality service while managing potential client data Settled insurance claims to the best benefit of both, the firm and the customer Provided Manufacturing Solutions and sold insurance general policies Personal Project UR Foods January 2018 - December 2018 Designed the layout of the project and production outline Ensured all completed work complied with the government regulations MarketPlace February 2020 - May 2020 Conducted recruitment activities – Pre-screening and verification of part-time gym trainers Assisted new team members in onboarding and familiarised with work environment Digital Projects Digital Projects Personnel Blog Creation through WordPress. Social Media Campaign - Facebook Ad Creation. Search Engine Optimisation through Word Press. Search Engine Display Marketing. Email marketing for my personnel blog.