Dinesh Kumar Paul

 CURRICULUM VITAE Dinesh Kumar paul D.No 1-49/5/1/1, Santhosh Nagar, Yellapuvanipalem, Gopalapatnam. Visakhapatnam-530027 Email:- CAREER OBJECTIVE Self motivated, adaptive, accommodative and hard working. Seeking a challenging career where my skills and knowledge are properly utilized for the individuals as well as for the organizational betterment. Looking for an excited and challenging opportunity. WORK EXPERIENCE Worked as a customer relation officer in IBM Daksh for 34 Months, as a Customer Care Executive, it is a Domestic BPO and handling huge number of Inbound calls solving complaints and queries of Airtel customers. Worked as a Sr.Process Executive in PATRA INDIA BPO , which deals with US Insurance process and Non Voice base Process for Thirty two Months. Worked as a customer relation officer in Airtel Own Retail (AOR) store for 51 months as sales and service for direct walking customers as handing issues and solving the issues with the help of backed via emails and administrations and managing stores responsibilities .i.e Cashier and Administration. Working as Sr Associate operations in WNS vizag since one year which deals with US shipping and logistics and Non- Voice process. ACADEMIC QUALIFICATIONS Completed PGDBA from Pune University in Operations stream’.-2010 Completed Degree from Distance Education in B.Sc Mathematics-2005 Completed Intermediate (M.P.C.) from Board of Intermediate Education.-2000 Passed Xth from Central Board of Secondary Education- 1998 COMPUTER SKILL MS-OFFICE, D.T.P (Desk top Publishing). DIPLOMA IN ELECTRONICS (D.E). DIPLOMA IN HARDWARE (D.H.C.M). NETWORKING. TECHNICAL SKILLS Type writing 30 W. P.M (English) AREAS OF INTEREST Playing Cricket Listening to music. STRENGTHS Good communication skills and listening skills. Positive attitude. Hard working. Quick learner. PERSONAL PROFILE Name : Dinesh kumar paul Father’s name : Dilip kumar paul Date of Birth :- Communication Address : D.No 1-49/5/1/1, Santhosh Nagar, Yellapuvanipalem, Near Sai Baba temple, Gopalapatnam Visakhapatnam 530027 Email: :- Mobile :-,- Marital status :Married Languages known :English, Hindi, Telugu, Bengali. Religion :Hindu Nationality :Indian Visakhapatnam DINESH KUMAR PAUL Date :