DINESHKUMAR MOHANRAJ
Director - Operations | Project Management | Supply Chain | Business Consulting
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@dineshkumarmohanraj
A performance-driven Global Leader with 15+ years of experience in End-to-end Supply Chain Management across Ecommerce,
Logistics Operations & Project Management with reputed global organisations. Worked closely with C-executives and demonstrated
excellence in New Product Development, Managing complex Supply chain networks, establishing and scaling innovation along with
Lean methods and Digital Transformati
PROFILE SUMMARY
CORE COMPETENCIES
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An IIM-A Alumnus, with 15+ years of holistic experience, including 12+ years of work
experience with proven track record of leading Supply chain operations, projects
management and delivering projects globally and 3+ year in entrepreneurial pursuits.
In Delhivery, spearheaded over 100+ Fulfillment centers across India, focusing on quality,
inventory control, and operational excellence. Managed a team of 1500+ manpower.
Transforming customer experience at OYO Life Japan, by converting negative to positive
NPS (10+ points) consecutively and sustained throughout my leadership tenure.
Successfully launched e-commerce supply chain operations across multiple countries,
ensuring key online delivery outcomes on safety, quality, productivity, and cost efficiency.
Drove operational excellence through Kaizen activities and established Rewards &
Recognition programs for the Operations Team.
Implemented ISO standards in OYO Japan, encompassing SOPs, training, audits, and
learning & development. Established KPIs, standards, and workflow enhancements.
Introduced "FetchrWay" and earned recognition as a "Top Performer" for initiating online
grocery Supply Chain initiatives in the UAE.
Earned the Super Innovator Patent Award for robotics and the Top Performer Award in
2010, along with being recognized as the "Star of the Month" twice.
Worked on developing in-house ERP, WMS, warehouse automation, and business
analytics to optimize operational processes, decision-making, and drive efficiency.
CAREER TIMELINE
EDUCATION
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2017: General Management
Program, Indian Institute of
Management
(IIM),
Ahmedabad & Dubai, UAE
2009: B.E. (Mechanical),
Anna University, India
2005:Diploma, Mechatronics
Engineering (Robotics) from
Government
Polytechnic
College, India
CERTIFICATIONS
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2020, Executive Education,
Entrepreneurship, Harvard
Business School, USA
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2018: Innovation Bootcamp
certification from Harvard
and Massachusetts Institute
of Technology (MIT), USA
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2014: Project Management
and Lean Six Sigma Black
Belt
Certification
from
MSME, Government of India
WORK EXPERIENCE
May’22-Present | Founder | EnergyVibes, India
● Consulted startups and tech companies on digital transformation, supply chain scaling,
and product-market fit, globally in multiple geographies like in Europe, India and Gulf.
● Lead multiple Indian startups in establishing global footprints through strategic innovation.
Mainly in IT and for foodpreneurs in Millet.
● Mentoring multiple leaders and students on IKIGAI, KAIZEN and more.
● Global traveller and networker, connecting entrepreneurs worldwide.
Jul’21-Apr’22 | Director | Delhivery, Gurugram, India
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Led launch operations for various merger & acquisitions and emerging business sectors
such as Electronics, Automobile, FMCG, Furniture, EV Vehicles and more.
Achieved successful execution of ISO and other pertinent audits, encompassing safety and
Quality measures, resulting in certifications.
Headed the implementation of 5S, Kaizen, and Lean principles, fostered a culture of
continuous improvement within all FCs.
Managed Client relationship, Vendor Development and new Product Development.
PUBLICATIONS
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2005:
Achieved
media
recognition with projects
featured in the newspaper
Dinamani
(The
Indian
Express), televised on DD
Pothigai (Doordarshan) TV.
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2005: Published research
papers in three International
Journals and presented at
four National Conferences
focused on Mechatronics
and related fields.
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2024: Received “Asia Book of
Records” related to my
Business
Consulting for
MSMEs.
SOFT SKILLS
Visionary & Decision-making
Critical Problem-solving
Team Building & Leadership
Analytical Thinking
Planner & Communicator
High Business Ethics
May’19-Sep’20 | Director-Operations | OYO, Japan
● Championed end-to-end supply chain operations, supervised warehousing, logistics,
procurement, and vendor management in both domestic and International.
● Led people management within a multicultural environment, drove results within
stipulated timelines and achieved set goals.
● Implemented analytics to elevate customer experiences, enhance operational excellence,
and improve overall business performance.
● Revamped processes through digitalization & automation (like IoT etc.), leverages
significant experience in managing large teams and addressed customer escalations across
multiple geographies.
May’18-May’19 | Regional Head of Business Innovation | Gaia Healthcare, UAE
● Pioneered the establishment of healthcare e-commerce supply chain and IT infrastructure
from the ground up, catered to both B2B and B2C frameworks in the Middle East.
● Initiated the introduction of warehouse automation, delivery hubs, and transportation
systems, constructed a comprehensive supply chain operations framework in the UAE.
● Collaborated with third-party entities, monitoring the liaison, engagement, and
negotiation processes for warehouse automation, software solutions, and other business
requirements.
● Interacted with Product and Software Development Teams to engineer ERP, WMS, Point of
Sales (POS), and logistics solutions.
Jul’17-Apr’18 | Head of Business Innovation | Premier Logistics, UAE
● Showcased entrepreneurial prowess through the effective establishment of a
comprehensive digital supply chain system, starting from its inception
● Supervised business operations and P&L responsibilities, leading teams in Operations
(Supply Chain), IT, and Project Management
● Strategized and formulated worldwide outsourcing approaches, excelled in negotiation
management specifically tailored for the Middle East Supply Chain
● Crafted compelling pitch decks for investment purposes and devised revenue models such
as the innovative "Assets sharing business”
Mar’16-Jul’17 | Special Projects Manager (Regional) | Fetchr.us, UAE
● Drove business merger & acquisition ventures, joint ventures, and the establishment of
new enterprises worth over USD 2 million in the UAE.
● Executed end-to-end warehouse implementation, monitored activities from real estate
acquisition to launch, and skillfully crafted pricing strategies and process flows.
● Devised tailored systems aligned with customer needs for projects involving cold supply
chain, e-commerce, and various others.
● Offered integral project management assistance to the Middle East, successfully launched
pilot projects focused on ERP and WMS solutions for clients.
PERSONAL DETAILS
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Languages Known: English,
Hindi and Tamil
Address: Chennai, India
Oct’15-Mar’16 | Process Excellence Manager | Lazada.com (Alibaba), Thailand
● Executed process excellence within supply chain management through the strategic
utilisation of Lean Six Sigma tools and Analytics.
● Conducted comprehensive training sessions for Managers, Supervisors, and Team Leaders,
covering KPIs, fostering a lean culture, and navigating change management.
● Contributed to the structuring of organizational development strategies, ensuring
alignment of goals from top to bottom lines.
● Introduced the concept of a "Lean House" as a platform for brainstorming, training, and
fostering employee engagement in driving Kaizen projects and maintaining motivation.
Jan’10-Sep’15 | Area Manager | Amazon.com, India
● Key member of Amazon.in Launch Team, contributed to ventures like Fulfillment Centers
and Wholesale Business.
● Published in Amazon India ACES Quality Newsletter 2013 for SOP contributions, Wikipedia
entries, and posters.
● Mentored teams and played a pivotal role in customer interaction, returns, and refunds.
● Recognized as a SME in inventory control and QA, implementing supply chain strategies.
● Achieved an impressive 150% increase in bulk inventory capacity and USD 15,000 savings
in 2015 through continuous improvement initiatives.
