DINA AMOR DAILEG MERCADO
Blk 35 Lot 12 Fiesta Communities
Brgy Tabun, Angeles City Pampanga Philippines
Contact number:-
Email ad:-Skype: dangmercado5
Personal details
Age: 28 y/o
Status: Single
Sex: Female
Height: 5’4
Weight: 100 lbs
Religion: Roman Catholic
Citizenship: Filipino
Languages spoken: English,Tagalog,Pampango
Skills
Computer literate
Customer service and technical support
Data entry
Quality assurance
Email and chat support
Objective
Seek a position in a company that will provide me opportunities to serve to the best of my knowledge and abilities that would enable me to grow professionally. My objective is to complete client satisfaction and find a job that will enable me to improve my skills, sales marketing, customer service orientation, email handling and technical troubleshooting capabilities. I've been working on this field for over 5 years now both technical/customer service and sales support. I can be an effective contractor and gets job well done. I have skills with MS Office applications, Zendesk, Salesforce, Google applications, and telephone etiquette, email and chat support as well as data entry.
Educational background
College
Bachelor of Science in Nursing
(Undergraduate,3rd year level)
Pines City Colleges
Magsaysay Avenue Baguio City
Secondary level
Chevalier School
Angeles City, Pampanga
(S.Y-)
Primary level
St. Scholastica’s Academy
City of San Fernando Pampanga
(S.Y-)
Work experience
Broadband (Computer Solutions & Reseller)
Secretary
TELETECH
Customer Service and Sales Consultant
-
EGOSI MARKETING
Quality Assurance Specialist
October 2014 to January 2015
THUMBTACK
Email Support Specialist
May 2015- Aug 2016
OMNI THERAPY
Human Resource and QA Support
Dec 2015 – Dec 2016