Dimple Brillantes Tambor

Education Primary - Graceville Elementary School Junior High School - Graceville National Highschool Senior High School - College of Saint Adella Inc. Dimple Tambor Applicant Contact - College - Siena College of San Jose Del Monte, Bulacan. Bachelor of Science in Business Administration Major in Human Resource Development and Management Personal Information Age: 25 years old Date of Birth: March 15, 2000 Birth Place: Pitong Gatang, Navotas city Civil Status: Single - Citizenship: Filipino B.26 L.49 P6A Towerville Brgy.Graceville CSJDM, Bulacan 3023. Religion: Catholic Height: 4'9 cm Objective Dedicated and detail-oriented professional with over 1 year of experience in the BPO industry, including Customer Service and Verification and Authorization Coordinator. Experienced in handling healthcare-related processes, such as insurance verification and prior authorizations. Proven ability to communicate effectively with patients, providers, and insurers. Seeking to contribute organizational and interpersonal skills in a dynamic role that offers opportunities for growth and development within a customer-centric or administrative capacity. Skills Active listening skills Flexible and Adaptable Microsoft office Proficiency Attention to detail Data entry Good communication skills Weight: 60 kg Mother name: Gina Brillantes Father name: Randy Tambor Experience Concentrix 08/2023-12/2023 Customer Service Representative Advisor 1 Healthcare Account Direct Member Taking Inquiries thru Inbound and Outbound Calls ACS Pro Global Incorporation 02/2024-03/2025 Verification and authorization coordinator Healthcare account Scheduling homecare visit for outpatient Taking inbound and outbound call from Intake and Nurses Providing Initial and Pre-Authorization Verifying patient data insurance Handling emails Galatians 220 Marketing On-The-Job Training HR admin task Handling company fb page Creating hiring posters and business ad Email management References Rafael Jordan Vitales Customer Service Representative Phone:- Email :- Eunice Arellano Verification and Authorization Coordinator Phone:- Email :- Crystal Jane Antipuesto Customer Service Represantative Phone:- Email :- I HEREBY CERTIFY that the information provided in this form is complete, true and correct to the best of my knowledge. DIMPLE BRILLANTES TAMBOR ________________________________________ Applicant Signature over Printed Name