Dimonique Grier

Dimonique Grier 1728 Garden Lane Apt 6, Cincinnati, OH- d​- EXPERIENCE Wal-Mart Insurance -​ Recruitment Coordinator Call Center Sept 2020 - December 2020 (​ Temp Contract) ● ● ● Inbound calls for members on open enrollment issues, technical support issues, questions and concerns about benefit options. Determine eligibility and enrollment rules in Benefit administration platforms for members. Update enrollment systems with member information as per plan and enrollment rules. EnlighTEES ​- Owner June 2020 - PRESENT ● Clothing Company - Design, production, accounting, marketing, customer service A2 Milk-​ Brand Ambassador August 2018 - Sept 2020 ● ● Traveling brand promotion, information distribution, customer relations across the Oh/Ky/In region Reporting and recaps Zoom Marketing/ Winston​- ​Brand Ambassador April 2017 - August 2018 ● ● Product promotion, coupon distribution, customer service, and conduct surveys. Event setup and breakdown, recap and reporting Geometry Global ​- Promotional Model (Contractual) April 2017 - PRESENT ● Liquor promotion,set up, indoor sampling, product knowledge, giveaways, photos, payment, recaps and reporting WAM Promotions ​- Promotional Model (Contractual) March 2017 - March 2020 ● Liquor promotion, customer service, set up, indoor sampling, product knowledge, giveaways, photos, payment, recaps and reporting EDUCATION Cincinnati State, Cincinnati, OH ​- Business Administration August 2010 - May 2011 SKILLS Team Lead, Emcee, Teamwork, Product Demonstrator, Leadership, Self Management, Acting, Promotional Modeling, Developing People, Computer Skills, Athletics, Public Speaking, Achieving Results, Creativity, Collaboration ADDITIONAL EXPERIENCE •Fifth Third Bank • Cincinnati, OH • Credit Specialist • January 2016 - August 2018 Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. •Nordstrom • Assistant Department Manager • Long Beach, CA – Cincinnati, OH • December 2012- January 2016 Managed apparel team assisted with hiring process, coaching, regulating schedules, and servicing guest. Responsible for opening/ closing shifts weekly and recapping shifts. Managed a team of 10 – 25 employees.