Dimitriah Beyonce Bodden Dilbert

Dimitriah Beyonce Bodden Dilbert Email:- | Cell: - La Ceiba, Honduras LABORAL EXPERIENCE Phone Beast - Cold Caller for real estate leads 2023 October – 2024 September • Set appointments with prospects, ensuring a high conversion rate and maintaining quality standards. • Excelled in cold calling and lead generation for real estate opportunities. • Built rapport with homeowners in distressing situations to assess needs and provide solutions. • Demonstrated strong interpersonal and persuasive communication skills. Leadz Engine – Setting appointments for solar installation. 2022 June – 2023 August • Scheduled appointments with qualified leads for solar installation consultations. • Engaged potential customers with informative discussions on energy-saving solutions. • Consistently met or exceeded monthly targets for lead-to-appointment conversions. Carribean Contact Center - Health Insurance Customer Service Agent. 2020 October – 2022 May • Provided exceptional customer service by addressing inquiries related to health insurance policies. • Resolved escalated issues effectively, contributing to high customer retention rates. • Consistently achieved performance metrics, including average handling time and customer satisfaction scores. English tutoring lessons 2019 January – September 2020 • Provided english lessons to students of varying proficiency levels, focusing on grammar, pronunciation, and conversation skills. ACADEMIC FORMATION Holy Trinity Bilingual School | Bachiller en Ciencias y Humanidades- LANGUAGES • English - Native • Spanish - Fluent • Korean - Conversational • French – Conversational • Italian - Basic SKILLS • • • • • • Building rapport effortlessly Strong communication Language acquisition • Proficiency in Microsoft Word Quick adaptability Dependability and responsibility Collaborative teamwork DIMITRIAHBODDEN Academic Certification DIMITRIAHBODDEN