Dimgba Chioma Vivian

I’m a multi-skilled Virtual Assistant with a strong track record of helping entrepreneurs, executives, and growing businesses stay organized, efficient, and focused on what truly matters. With years of hands-on experience as an Executive Assistant, Customer Support & Chat Support Specialist, Appointment Setter, Cold Caller, and Lead Generation Pro, I bring a rare blend of professionalism, empathy, and strategic thinking to the table.

VIRTUAL ASSISTANT : As a Virtual Assistant, I have effectively managed a variety of administrative tasks to keep operations running smoothly. My expertise encompasses handling email correspondence, maintaining calendars, scheduling meetings, and sending timely reminders all to ensure appointments and deadlines are seamlessly coordinated. I’ve also honed my skills with top appointment-setting tools like Calendly, Google Calendar, and Pick Time, streamlining processes and enhancing communication for the teams I support.

CUSTOMER SUPPORT : I’ve honed my customer support skills by handling inquiries, resolving issues promptly, and ensuring customer satisfaction with empathy and care. I believe great support means taking responsibility and making things right. With experience using CRMs like HubSpot, Zendesk, and Freshdesk, I deliver personalized, efficient service that builds trust and long-term relationships.

APPOINTMENT SETTING & COLD CALLING : As an Appointment Setter and Cold Calling Specialist, I approach every conversation with confidence and warmth. I know how to engage potential leads, qualify prospects, and spark interest that leads to real business opportunities. I’m not afraid of rejection — I see it as a step closer to a "yes."

LEED GENERATION : I have a proven track record of generating qualified leads by leveraging social media platforms, Google, and specialized lead generation tools like Apollo.io, Zillow, and Lemlist. My approach combines strategic outreach with data-driven methods to connect with prospects effectively and build lasting relationships.

I also have experience using various project management software such as trello, monday.com and click-up.

Communication tools such as Zoom, Slack, Google Meet and Microsoft Teams.