Dillon R Brooks

DILLON BROOKS Las Vegas, NV | - |-| Open to Remote & Relocation PROFESSIONAL SUMMARY Results-driven Operations & Logistics Leader with 8+ years of experience driving process efficiency, fulfillment excellence, and cost reduction across e-commerce, logistics, and hospitality industries. Skilled in building scalable systems, managing distributed teams, and leading vendor and fleet operations for high-growth organizations. Adept at remote leadership, data analytics, and cross-functional collaboration. CORE SKILLS Remote Operations Leadership, E-Commerce Fulfillment Strategy, Fleet & Logistics Management, Vendor Contracts & SLA Optimization, Process Improvement & KPI Analytics, Digital Workflow Tools (Shopify, Trello, Asana, Slack) PROFESSIONAL EXPERIENCE • Operations Manager — Boxzooka Fulfillment | Las Vegas, NV (Remote/Onsite Hybrid) | Mar 2025 – Present • Lead end-to-end logistics and fulfillment operations for global e-commerce clients, driving 99.6% order accuracy. • Streamlined workflows reducing dock-to-stock time by 50% through process automation and KPI dashboards. • Manage vendor partnerships, contracts, and digital performance reporting to align with SLA commitments. • Warehouse Operations Manager — Fontainebleau Resort (Pre-Opening) | Las Vegas, NV | Sep 2023 – Mar 2025 • Directed inventory, procurement, and logistics systems for a large-scale hospitality operation. • Cut operating costs by 18% via supplier renegotiations and delivery optimization. • Integrated real-time tracking and cross-departmental reporting tools for logistics readiness. • Fleet & E-Commerce Operations Manager — MM Development | Las Vegas, NV | Aug 2018 – Sep 2023 • Managed 30+ commercial vehicles across multiple sites ensuring full compliance and uptime reliability. • Implemented fleet tracking technology reducing service delays by 40%. • Developed SOPs and onboarding programs improving efficiency and accountability across operations teams. EDUCATION & CERTIFICATIONS High School Diploma — Legacy High School, Las Vegas, NV OSHA 30 Certified | Forklift & Equipment Trained | TECHNOLOGY & TOOLS Shopify • Zoho • Google Workspace • Microsoft Office • Trello • Asana • ClickUp • Slack • Airtable • Route Optimization Systems