Dilip Ravindran

 DILIP RAVINDRAN Contact No. : - Email:- Seeking Career Enrichment in Operations / Business Development. Synopsis A qualified professional with over 20 plus years experience in sales,marketing and Branch Operations (Industrial Support,Insurance,Banking) who can ensure dedicated efforts and devoted service towards raising the Organization‘s Goodwill and keep the team motivated and be focussed. Currently associated with Bajaj Allianz General Insurance Co Ltd India as Sr. Territory Manager for the Virtual Office Division. Successfully handling multiple intermediary channels Viz; Banks, Auto Mobile Dealers, Gasolene Distributors, Agents, POS etc. Worked with Desert Line Projects WLL Qatar as Business Development Manager for the Executive Solutions Division. Was instrumental in setting up the new Division for the outsourcing of Senior Talents Handled the Operations & General Services Division of Specialized Industrial Services Co.ltd as Manager – O&GS, took care of the Operations and Maintenance Division Viz: Packaging & shipping Operations, Housing Maintenance, Building Maintenance, Facility Management, Engineering support services A keen planner, strategist & implementer with demonstrated abilities in devising innovative marketing activities and accelerating the business growth. Self driven, competitive, and dynamic individual known for consistently exceeding expectations Proficient in managing entire sales operation ranging from creating & retaining multiple channels Abilities in market surveying & launching new products and Business development. Excellent communicator with an analytical bent of mind and ability to lead a team positively ORGANIZATIONAL HIGHLIGHTS OCT 2018 to Till Date Bajaj Allianz General Insurance Co Ltd (India) Territory Manager Bajaj Allianz is a leading Pvt Insurance company in India which is a joint venture between Bajaj of India and Allianz of Germany. Was involved in launching Virtual Offices in Pathanamthitta Successfully handles Multiple Sales Channels and also involved in handholding Virtual Office IMDs Had the privilege to introduce several channel partners to the Virtual Office Division Promotes Motor Insurance, Health Insurance, Fire Insurance, Home insurance, etc through Channel Partners July 2017 to Sep 2018Desert Line Projects WLL (QATAR) Business Development Manager Desert Line Projects WLL is one of the leading trading and contracting company in Qatar with more than 4500 Employees. It is a leading Brand in HR Support Solutions Was responsible in Launching the Executive Solutions Division dealing with the Outsourcing of Senior HR Categories Viz: Engineers, QC Managers, QC Supervisors, QC Inspectors, HSE Personnel, Project Support Staff, IT Staff, Hospitality Staff etc Played a vital role in promoting the Company owned Safety and Industrial Training Institute Monitored the activities of the Dy Sales & Marketing Manager, Camp HR Team, Transportation Coordinators, Site Coordinators, Mobilization Coordinators Meeting with Operations team on a daily basis to discuss on the availability of resources against inquiries received. Allocating available resources to corresponding client inquiries and direct the Operations team to plan and execute the trade test/ interviews or mobilization for the next day Played a vital role in organizing Desert Line’s participation in Industrial Exhibitions like Project Qatar Exhibition Had the privilege to out source Senior HR Talents to the Prestigious Stadium and Rail Projects of Qatar Could lead the team from the forefront giving them proper guidance and direction thereby ensure that corporate goals are met Periodic meeting with the Operations team, the mobilization team, Site Coordination team and the transportation team and resolving issues if any. Organizing periodic Camp inspections by the Supreme Committee and see that the Safety Manager and Camp Management team ensure compliance with the SC guidelines. Meeting with the Group HR Manager to see that Compliance documents are submitted on time every month Weekly meeting with the Managing Director to discuss the current business and way forward strategies Meetings with the Finance Team on Collection issues and assist them in cases where payments are long outstanding. Meeting Clients with long pending dues along with the Sponsors Representative and formulate ways to settle the issues. Market Research activities in finding out new business opportunities, identifying potential clients, lead generation campaigns Meet Clients to generate Business opportunities and achieve maximum profitability against pre-determined budget. Build a strong relation with the leaders in the industrial sector Monitor allocated clientele accounts to scan for more continual business opportunities. Build and maintain accurate an effective rapport with clients to ensure delivery of high quality service par excellence. Meet revenue budget and to ensure that the collection is done within the time line of the agreed contract Maintain awareness on the latest developments in the field of outsourcing business Jan 2013 to Sep 2016Specialized Industrial Services Co.ltd (SAUDI-ARABIA) Manager - Operations & General Services) Headed a Business Unit with a billing of 3.5 Million SAR monthly and reported directly to the CEO Handled the Industrial support, Operations & Maintenance division of SISCO with 350 employees, 7 Supervisors and 4 Senior Executives Handled 7 projects in Operations & Maintenance and also in charge of the Business Development Activities of the Division In charge of recruitment, training, performance appraisals, employee vacations Acted as proposal manager in the bidding process Client Relations Managing and Monitoring Supervisors  Employee Evaluation and Appraisal  Coordination with Procurement, Stores, Admin, Finance and HR  Verification of Time sheets and overtime of employees  Verification of Invoices  Employee vacation and replacement planning Assisted estimation team during the bidding for O&M projects Finding out  new Business Opportunities  Frequent meeting with  clients Resolving work-related issues in the Site.  Handling Employee Grievances  Motivation sessions with Executives, supervisors and Coordinators  Organizing activities affiliate-wise for recognizing best employees Cost control and Budgeting Generating Leads for new business Conducted Workers appreciation Events in Coordination with Eastern Petrochemical Company Was instrumental in getting prestigious contracts with Maaden, Sahara and could get the contract for Sharq renewed for a 5 Year term Could generate so many RFQs for the Projects team. Weekly meeting with the Supervisors of Projects to identify issues at site. Ensure that every site has the planned manpower in place and ensure the delivery of consumables and materials on time. Weekly meeting with the CEO and the President to address issues and developments Conduct Site Inspections and attend Kick off meetings with the estimation team Feb’07to Jan 2013Specialized Industrial Services Co.ltd (SAUDI-ARABIA) Lead - Engineering Support Services) Handled the overall activities of the Professional Support Services Wing of SISCO Ltd Recruitment, Training, Placement Independently handled recruitment of Engineers and QC Inspectors for the Engineering Services Division Lead generation and Client Relations Market Intelligence Activities to Identify New projects Vendor Registration with EPC Contractors Headed the Invoicing and Collection Team Headed a team of Six Business Coordinators Oversee all aspects of business activities, developing pricing strategies, balancing customer satisfaction and company objectives. Supervising, monitoring and analyzing the effectiveness of Business Coordinators Networking and developing business relationship with key leaders and decision makers in oil and gas industry. Weekly meeting with the Sales Staff to monitor their activities, guide them the right path and support them with joint calls if needed. Periodic visits to Shaybah, Yanbu, Jeddah, Khurais and Riyadh satellite offices and see the activities of the Sales team over there. Help them in meeting clients, lead generation and collection issues. Weekly meeting with the Vice President to discuss developments in business and issues if any Organized local recruitment campaigns wherein we brought in around 278 local transfers Meeting with the GM Finance on payment issues and do joint visits to Clients with outstanding payments Organized referral campaigns for new business which was a grand success Organized several lead generation campaigns Was instrumental in the successful recruitment of around 250 Senior HR Project Support Staff from The Philippines Played a vital role in Employee Performance Appraisal and recommendation for yearly increments Was successful in getting big contracts for SISCO with Shaybah, Khurais, Yasraf, Khursania, Juaimah Projects Assisted the HR team in interviewing employees for the Projects division Jan’05-Jan’07 ICICI Bank ltd Area Sales Manager Handling the Retail Liabilities Sales operation of Four Branches Viz Thiruvalla, Kumbanad, Changanachery and Chengannur Providing Vision and leadership to a team of 40 Executives 4 Tele Calling Executives and 4 Team Leaders and helping them grow with the company.. Recruiting, developing, mentoring and training the team with a vision of maximum productivity by bringing out their real potential Accountable for the unit’s overall operation and profitability ( Profit Centre Head) Developing new distribution channels and innovative marketing strategies to have a competitive edge. Ensuring healthy group ethics and providing assistance as and when required to boost up the teams morale. Successfully handled the sales and marketing operations of RLG across south kerala. Held responsibility for relationship building with various channel partners, associations and High net worth customers Recruiting and training sales staff Allocating areas to Executives Developing sales strategies and setting sales targets Monitoring the team’s performance and motivating them to reach targets Compiling and analyzing sales figures Dealing with major customer accounts Collecting customer feedback and market research Jul’03-Dec’04 AMP SANMAR Insurance Company Ltd Manager – Sales Team Providing Vision and leadership to a team of 25 Advisors and helping them grow with the company Recruiting developing and training the team to ensure optimum performance Organizing marketing activities like road shows, stalls in exhibition, school level competitions etc towards promoting products Managing sales and marketing operations and accountable for top line and bottom line growth. Defining and implementing strategies for market penetration for new products as well as increasing the share of existing products. Reviewing and interpreting the competition and market information to fine tune the marketing strategies and strengthen the brand image. Providing regular training to the team on products, competitive edge and policies of the organization Responsible for mentoring and training personnel to deliver quality services in the market Identifying training needs and imparting training to the team to enhance their soft and relationship skills Feb’01 – June’03HDFC Standard Life Insurance Company Ltd Manager – Business Development Recruiting, training and motivating Financial Consultants. and providing leadership and vision to the entire unit. Accountable for the unit’s overall operation and profitability Formulation and implementation of strategies for brand building and business. Directly in contact with the principle in fixing product targets and promotional activities. Identifying and developing market thrust areas and undertaking promotional activities for the same.. Organizing marketing activities like road shows, stalls in exhibition, school level competitions etc towards promoting products. Setting up of local corporate agents. Hiring people for various levels in Office administration, Customer support and Marketing. Organizing lead generation activities for business development and growth in market share. Quarterly review on performance of Consultants, reinforcing their strengths and supporting them where ever they lack ,and guiding them to reach the NEP and API targets. Coordinating with IRDA exams, licensing and keeping track of renewals, lapses and medicals Ensuring high morale of the consultants by ensuring timely compensation and recognition Feb’99- Jan’01 Reliance Infocom Ltd Management Trainee Headed a team of 15 Project Trainees doing pre-launch operations across Coimbatore, Ooty, Tirupur, Coonoor, Mettupalayam and Pollachi Appointed Consultants for promoting Reliance products Identified Channel Partners for the towns of Pollachi, Coimbatore, Tirupur, Ooty, Conoor, and Mettupalayam. Identified potential prospective distributors for the above mentioned towns and collected their profile. Actively participated in the pre-launch sales of wired line services in Corporate Circles. Selected locations for web stores and undertook channel mapping for retail outlets. Conducted market study on STD PCO’s for identifying the impact of tariff changes on the market. Conducted studies on competitor’s activity to understand the SWOT. Accomplishments SISCO Ltd Had the opportunity to lead a Business Unit with a monthly billing of 3.5 million SAR Successfully handled 7 Maintenance projects and 350 employees Headed the most profitable division of SISCO Instrumental in recruiting the best batch of employees 2008 ICICI Bank Met and exceeded 100% of sales targets each and every month Headed the Best Sales Team in South Kerala Played a Leading role in making Tiruvalla and Changanassery branches on top of the chart in domestic Deposits 2007 HDFC Standard Life Ranked Number 4 Business Development Manager in Chennai Region First BDM to touch Rs 5 lakh premium for Salem Branch Launched Children’s Plan and Unit Linked Insurance in Salem Ranked in the “Top 20%” of all HDFC Standard Life Employees 2003 Reliance Infocom Actively participated in creating a base for Reliance Infocomm in the Coimbatore Cluster covering Coimbatore, Tirupur, Mettupalayam, Pollachi,Ooty and Coonur Was recognized for getting 67 corporate clients in two weeks during the pre launch sales of wired line services. Key Skills Leadership : Ability to lead from the front and motivate a team to excel and exceed expectations Sales : Formulate practical and winning sales plans and deliver results through Direct and Channel Sales Marketing : Building Business Plans, Marketing, Research HR & People Management : Managed large Teams to deliver results Training Skills : Trained Insurance professional (Qualified IRDA Exam) Academic Details Year 1998 M.B.A (Marketing)Bharathiar University1st Class Personnel Details Date of Birth 17th April 1976 Permanent Address Deepam, Vadakkadathucavu Post , Adoor- 691 529, Kerala