Dilhani Ekanayake

Dear Hiring Manager,

I am a highly organized and detail-oriented Virtual Assistant with a strong background in data entry, customer support, and administrative tasks. With over 12 years. I have successfully supported clients across various industries by delivering efficient, accurate, and reliable virtual assistance.

My core strengths lie in managing day-to-day administrative duties, maintaining accurate records, handling client communications, and streamlining repetitive tasks so that businesses can focus on growth. I am well-versed in using tools like Microsoft Office, Google Workspace, Excel, Zoom, email platforms, and CRM systems to ensure smooth workflows and client satisfaction.

In terms of data entry, I excel at handling large volumes of data with precision and speed. I can help with data processing, formatting spreadsheets, inputting customer or inventory records, managing databases, and maintaining organized digital files.

On the customer support side, I have experience communicating with clients via email and chat, resolving issues, and providing professional and timely responses that leave a positive impression. My calm demeanor and problem-solving mindset help build trust with customers and ensure smooth communication on behalf of the business.

I take pride in being:

Reliable and punctual

A fast learner

Detail-focused

Responsive and easy to communicate with

Dedicated to client confidentiality and data security

I’m flexible with my working hours, highly motivated to take on both short-term and long-term projects, and committed to building strong, ongoing partnerships with my clients. Whether you need someone for consistent daily support or occasional help with specific projects, I’m here to lighten your load and help you meet your business goals.

If you're looking for a dependable virtual assistant who can handle multiple tasks with minimal supervision, I’d love the opportunity to work with you. I’m ready to contribute positively to your team and help your operations run more smoothly and efficiently.