Dilean Ruth Caronongan

I'm reliable and a hard working person. I have been working in a call center since I graduated from college. Right now, I prefer to get a non-voice job.

I have various experiences in customer service. I started in a telecommunication company in United States. My sole responsibility in this company is to answer inquiries and do basic troubleshooting.

I also worked as a technical service representative for a DSL provider in the United States. My sole responsibility in this company is to assist technician in setting up a new DSL. I use different software to test internet connection and provide advance troubleshooting if a problem occurs.

I can also edit, proofread, and translate english to tagalog or tagalog to english text

I'm skilled in communicating with clients over the phone and email. I'm eager to learn to use any new tools that will get the job done well.

I meet deadlines and don't make promises I know I can't keep. I'm also a team player but can also work unsupervised if need to be.

I'm looking forward to working w/ you and provide excellent customer service and anything else you may need help with.