Diksha Shadden Ujoodha

EXPERIENCEDETAIL Virtual Assistant CRM Project Manager 2019 - PRESENT MAB Media, London, United Kingdom • • • DIKSHA SHADDEN UJOODHA • • VIR TUAL ASSISTANT • • CONTACT -- Social Media Marketer & Graphic Designer 2019 - PRESENT Maison Vernissage, Mauritius, Indian Ocean • • • ABOUT ME Hardworking and Self-Motivated Virtual Assistant with 3+ years of experience in Administration, Customer Service, Social Media Marketing and Graphic Design. I’m highly talented, detail-oriented and I strive in fast-paced, virtual environments providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Presenter & Social Media Marketer 2016 - 2017 Planning, Creating and Scheduling Content DM Management Graphic Design Bush Radio, Misfts Show, Cape Town, South Africa • • Presenter & Social Media Marketer 2017 - 2018 Virtual Assistance using Skype, phone and email to communicate and provide deliverables. Update the company’s database with new customer information and manage data retrieval of current customers Utilize problem-solving skills to resolve customer issues and enhancing service levels Express compassion and empathy while developing strategic solutions for solving problems and addressing unsatisfactory customer experiences Research Information and deliver content to the client Data Entry Hiring and Training new team members. Planning, Creating and Scheduling Content Presenting Hashtag Radio, The Fashion Show, Cape Town, South Africa • • Planning, Creating and Scheduling Content Presenting SKILLS SOCIAL Linkedin/dikshaujoodha Data Entry Email Management Facebook Administration Management & Lead Generation Customer Service Project Management Tech Support Copywrighting Content Creation Graphic Design