DIEGO PLASCENCIA M.
FORMAL EDUCATION
Master Executive in Communications and
Information Technology Management
(Post graduate diploma)
Escuela Politécnica Nacional (EPN)
Escuela de Organización Industrial de
España EOI
2000
Systems Bachelor (Egresado)
Escuela Politécnica del Ejercito ESPE
1994
INTERNATIONAL
CERTIFICATIONS
Information Technology and Communications Director with extensive experiencie
leading technological areas, in both, public and private companies, according to
international standards and best practices. PMO / Program / Portfolio / Project Manager
with more than 14 years leading implementation of information technology projects:
infrastructure, software development (web, mobile and client-server), ERP’s, BOTs, IoT
and IT change management.
EXPERTISE AREA AND JOB EXPERIENCE
Sr. Project Manager (Jan 2019 – Today)
StratusExperts
•
Project Management Office Manager (June 2017 – Jan 2019)
Ayesa Advanced Technologies
•
•
Microsoft Project Orange Belt
2014
ITIL Foundations v3
2014
PMP (In a good standing)
2010
GENERAL SKILLS
Negotiation
IT Service
Planning
Customer
Business Analysis
People
Management
Coaching
and
Leadership
Digital
Transformation
Vision
English 90 %
Leading Project Implementation of SaaS Nakisa Lease Administration
Solution at different customers in Mexico (working remotely from home)
Leading Project Management Office – SAP Implementation – Public
Institution in Ecuador (28 MM USD Project)
Group of people involved in the project are:
o
2 Project Managers: different modules of SAP implementation
o
+20 SAP Consultants
o
Risk Management
o
Quality Assurance and Control Management
o
Change Management
o
Knowledge Transfer
o
Architecture / Technical People
Senior Engagement Manager (Jan 2016 – May 2017)
Microsoft del Ecuador
• Leading Project Execution and pre-sales of Technology implementation
deals for the following countries: Ecuador, Venezuela, Panamá,
Guatemala, Dominican Republic, Paraguay, using the following
Microsoft’s standard processes: Lead to Order and Order to Cash;
including different kind of working teams and idiosyncrasies by country
and region
• Responsible of deals execution, focused on:
o
Revenue and Cost forecast (based on execution)
o
Pre-Sales of deals for different kind of companies in Central / Latin
America, providing analysis of best Business solutions, adding best
value to customers
o
Microsoft people / Partner assignment / negotiation for every
deal
o
Customer satisfaction
o
Customer strategic relationship development, analysis for their
program and / or portfolio projects, adding value to their business
goals
o
Excellence in planning and delivery execution of the project,
focused in customer satisfaction and improved quality
o
100 % of compliance rules
o
Follow stablished methodology in pre-sales, contract generation
and project execution
o
Working closely with different units and groups: architects,
delivery managers, engagement managers, pursuit leads,
account executives, services executives, subject matter experts,
etc.
• Deals Executed:
o
Bank’s Fusion, ITAU – Corpbanca, Santiago de Chille
--
PROFFESSIONAL TIMELINE
Deals Executed
o
ITAU & Corpbanca Bank Fusion
Program / Project Manager
7 months on-site Job in Chile
Customer Referral Portal, Mercantil Seguros, Venezuela
▪ Web Solution: .Net Development integrated with Dynamics
CRM
▪ Standard Solution for whole companies of the group: banks,
insurance companies and business partners
Active Directory Implementation, Banco Popular, Dominican Republic
SQL Server Migration, Global Bank, Panamá
Project Server Implementation, Bank of Reservas, Dominican Republic
Office 365 Implementation, TIGO, Guatemala
Windows 8 Migration (+3000 workstations), Banesco, Venezuela
Office 365 Implementation, Junta de Beneficencia, Ecuador
▪
▪
o
o
o
o
o
o
o
Delivery Project Manager (Jul 2012 – Dec 2015)
Microsoft del Ecuador
o
Leading Project Execution in several countries of Latin America, using:
•
PMI Standards and Methodology
•
Microsoft Standard Methodology, Process and Artifacts
o
Deals Executed
•
SCOM Implementation, Ministry of Finance, Ecuador
•
Private Cloud Implementation, Ministry of Finance, Ecuador
•
SharePoint Implementation, Government Legal Area, Trinidad & Tobago
•
CRM Implementation, Mercantil Seguros, Venezuela
•
SharePoint Implementation, ICE, Costa Rica
•
SharePoint Migration, Bank of Reservas, Costa Rica
•
Core Banking Migration, Produbanco, Ecuador
•
FIM Implementation, ICE, Costa Rica
Delivery Project Manager (Sep 2011 – Jul 2012)
IBM del Ecuador
o
Leading Project Execution in Ecuador, using:
•
PMI Standards and Methodology
•
IBM’s Project Methodology
o
Deals Executed
•
Principal Data Center Migration, Banco Guayaquil
•
Technology Infrastructure Update, IESS
•
IP Telephony Implementation, Superintendencia de Bancos
AYESA
Project
Mangement
Office Manager
1,5 years
MICROSOFT
Senior
Engagement
Manager
2,5 years
MICROSOFT
Delivery Project
Manager
2,5 years
IBM
Delivery Project
Manager
9 months
UTPL
Different Roles
3 years
Sociedad Funeraria
Nacional
Information
Technology
Manager
1 year
Corporación MYL
Information
Technology
Manager
3 years
SOFT SKILLS
Effective Leader
Diverse cultures
and
idiosyncrasies’
management
experience
Strategic
Mindfulness
New
Technologies
Research
Different Roles (Jun 2008 - Sep 2011)
Universidad Técnica Particular de Loja
o
Project Management Office Manager
•
o
•
•
o
o
o
o
o
•
•
Methodology implementation, standards adoption, Project Management
key indicators generation and management
Software Development Area Lead (15 people in charge of)
Support, maintenance, analysis, development and implementation of
Business requirements
Leading of following areas: software development, testing, quality control,
system analysis, software and hardware architecture
Information Technology Operations Manager
Information Systems Operation management
Scrum master
Product Owner
Project Manager – Core Academic Software
Implementing Scrum Methodology replacing waterfall one
Leading execution of this project with +40 people in charge of, using
Microsoft development technology, project management using PMI
standards,
-
-
IT Service
integration areas
PROJECT MANAGER
Information Technology Manager (Apr 2007 – May 2008)
Sociedad Funeraria Nacional
o
Leading the following areas (6+ people):
•
Software Development: administrative, accounting, access
control and sales management information systems
•
Infrastructure: network and communications for one principal
office, 3 big branches (cemeteries) and 20+ funeral rooms
TIMELINE
2019-Today
STRATUSEXPERTS
Information Technology Manager (Sep 2003 – Aug 2006)
Corporación MYL
o
Leading the following areas (15+ people):
•
•
-
AYESA
Manager of IT department for companies of “MYL Group”:
o
Ejesa: Administrative Company
o
Ediciones Legales: Legal Software Company
o
Impresores MYL: Printing Company
o
Manolo MYL: Leather Factory Company
o
Ediciones Salud: Health Software Company
-
MICROSOFT
CORPORACIÓN
MYL
Areas Managed of Information Technology Department
o
Internal Software Development: administrative,
o
o
accounting, access control, human resources,
industrial processes and sales management
information systems
External Software Development
Network and Communications
EXPERIENCE AS INSTRUCTOR
PERFORMED SEMINARIES
Project Management Fundamentals
UTPL
2011 – 2014
32 hours per semester
PERSONAL AND PROFESSIONAL REFERENCES
Abdón Bonilla
Country Manager
NOKIA ECUADOR- /-
Juan Carlos Cisneros
Country Manager
MICROSOFT ECUADOR-
Hernán Oñate
Delivery Manager
IBM ECUADOR-
Silvana García
Technical Account Manager
MICROSOFT ECUADOR-
-
-
-
