Diego Jr Carampil

I have nearly a decade of experience in customer service for a U.S.-based healthcare insurance company, where I specialized in both voice and non-voice support. Since 2016, I’ve developed strong expertise in enrollment, billing, claims processing, and benefit coverage, which eventually led to my promotion to Supervisor from 2018 to 2019 within the same organization.

Throughout my career, I’ve been recognized for consistently delivering high-quality service resolutions and building strong client relationships. As a leader, I value constructive feedback and am always eager to grow professionally. I’m confident that my experience, dedication, and passion for excellent service make me a strong fit for this role and your team.