Diego Jerome Dycaico

Do you need a reliable E-commerce VA & Customer Support Specialist?

I have hands-on experience in online sales, order processing, and customer support, helping businesses improve customer satisfaction and sales performance.

I am:

★ Customer-focused and results-driven

★ A strong communicator (written & verbal)

★ Detail-oriented and organized

★ A problem-solver for orders, refunds, and complaints

★ Reliable, adaptable, and easy to work with

What I can do for your business:

E-COMMERCE SUPPORT

✔️ Order processing (end-to-end)

✔️ Product listing & accuracy

✔️ Customer inquiries (pre & post-sale)

✔️ Refunds, replacements, and tracking

CUSTOMER SERVICE

✔️ Zendesk, Gorgias, LiveChat

✔️ Fast and professional issue resolution

✔️ Focus on customer satisfaction & retention

SALES SUPPORT

✔️ Product recommendations & upselling

✔️ Turning inquiries into sales

Let’s grow your e-commerce business together.

Looking forward to working with you!