Diego Alejandro Veloza Rubiano

DIEGO ALEJANDRO VELOZA RUBIANO Email Address:-SUMMARY Exempt of LMIA due to a Free Trade Agreement. I am tourist Administrator with + 5 years of work experience in tourism and hospitality area as a travel consultant. Expertise in providing travel information, planning and organizing travels, investigating new travel destinations, promoting tourist plans national and international, also making campaigns B2B and B2C all this related to NOC 6521. Completed knowledge for managing hotel software like OPERA, ARAWAKE, ZEUS and booking systems GDS (Apollo-Galilleo). EXPERIENCE CWT TRAVEL COUNSELLOR From July 2022 Currently Responsible for • • • • Process inquiries from corporate clients. Reserve, quote accommodation, car rental, flights. Customer service. Visa Process. DYNNINO SALES AGENT From December 2017 to August 2021 4 Year Experience Responsible for • • • • • Process new customer inquiries. Close deals/sales. Track the services provided to customers. Find and deliver solutions to clients in a software called GDS. Implement new policies for handling customer requests. ESTELAR HOTEL MULTICHANNEL ADVISOR From December 2015 to August 2017 2 Year Experience Responsible for • • • • Corporate reservations, receptive tourism and wholesale agencies. Manage emails from Estelar Hotels chain, to manage reservation requests and other requirements. Software management of hotel systems (Opera, payment IVR, CRM). Administrative reports. DIEGO ALEJANDRO VELOZA RUBIANO Email Address:-HOTEL CHICALA AUDITOR – RECEPTIONIST From August 2013 to March 2014 1 Year Experience Responsible for • • • • Verify the work of reception cashiers. Verify that the services have been charged according to the list of prices and rates stipulated by the hotel. Perform the Check In and Check Out that occurs during the shift. Verify that all guests have the corresponding rate. EDUCATION TOURISM ADMINISTRATOR CORHUILA UNIVERSITY Bachelor Degree 5 years study December 2015 SANTA CLARA DE HUNGRIA High School Diploma December 2005 ADDITIONAL CORHUILA UNIVERSITY Marketing and services management 2015 LANGUAGE COMPETENCES Intermediate English