My name is Dicco Marvin Tan and you can call me Mav. I've been working in BPO (Business Process Outsourcing) for almost 5 years. My core competency lies in providing excellent service to customer and ensuring they will have a positive experience with the organization i work with. I worked in SPI Global for 2 years. I was a technical support , customer service representative, email support and i used to be part of QA (Quality Assurance) department. I have a very positive happy disposition that i can use not only with the customer but also with my colleagues. I am very dedicated and i make sure i get things done excellently. I'll be available for interview at anytime at your convenience.
Experienced in: Zendesk, Shopify, Salesforce