HI! I'm a registered nurse and have strong background in healthcare and customer service. I've worked as a customer service representative for 4 years handling U.S.-based insurance accounts.
My role involved assisting policyholders with billing concerns, setting up payment plans, processing payments, helping with claims submissions and I can also assist you in appointment booking or scheduling. I also worked as Administrative Officer for 6 years overseas for a retail/wholesale account where I developed strong skill in organization and handling records.
I am familiar with EHR/EMR systems, I'm trainable, fast learner, and I’m committed to delivering quality work. I am confident that I can help your business specially since I have experience working with US clients explaining health care related topics and providing patient centered service.
I’d love to discuss how I can support the team. Please feel free to reach out.