Dianne Abonita

I have worked as a Customer Service Representative in a Business Process Outsourcing (BPO) environment for 5 years before deciding to make a move to the online world (after the birth of my child), with the confidence that I will be able to use my experiences, skill set, and talents in finding jobs online.

I am an expert in the Customer Service area - Phone, Email, Chat - name it, I am the person for it! I have also handled some project-based jobs that involve Virtual Assistance, Web Research, Data Mining, Data Entry, Online English Tutorials and Audio Transcriptions. These different tasks that I have handled in the past further proved that I am a versatile employee.

Here are some of the companies that I have worked with:

--------BPO------------

> Yahoo SG - General CSR and Escalations Tier 2 (Phone, Email)

> McAfee Customer Support (Phone, Email)

> Intuit TSR and CSR (Phone)

> Lenovo CSR (Email and Chat)

------ONLINE--------

> BBX International - ForEx Trading Account Manager (Phone, Email, Chat)

> Carnival Travels - Team Leader/Trainer/HR Officer (Phone)

> Maids.At - Customer Support Representative (Chat)

• Outreach Manager for NOBS - content checker and email support for White Hat link building. 

> Omega Seo - Outreach manager. Outreach for guest post, assigning topics to writers and proofread approved topics for posting. Knowledgeable with different tools, Asana, Basecamp, Slack, Ahrefs, SemRush, Majestic, Ninja Outreach, Pitchbox and helpscout. 

> Roadway Moving - Outreach Manager. Email/Digital marketing , project management and SEO for guest post. Delegating task to Link Prospectors and Writers. Checking and communicating with partner websites. 

I am looking for a long term and stable job. I am currently available for any full-time or part-time opportunities.

Here's my Skype ID : dbabonita