DIANNA JANE
REYES
CAREER OBJECTIVE
A highly organized and goal-oriented individual seeking
for a new challenge in a result- driven environment
where I can efficiently utilize my strong and
exceptional expertise in delivering great results and satisfaction
to achieve the goals of the company that focuses on providing
excellent service.
Work Experience
--https://www.facebook.co
m/yanna.reyesii.79
2020
–
2022
Philippines, 3005
Bulacan State University
Accomplishing admin task such as Data Entry
2022
Analyzing credit report and reviewing documents
Scheduling appointments and manage executive
calendar
Calendar Management
Appointment Setting
Taking inbound and outbound calls
Doing administrative task
2023
Monitor the progress of the project and create a
report.
Communication
Attending every meeting scheduled and dropdown
the minutes of the meeting.
Strong attention to detail
Software
Experience
CRM, HubSpot, Go High Level,
Credit Repair Cloud, Zendesk,
Quickbooks, Dispute Fox, MS Excel,
MS Office, Outlook, Spreadsheets,
Brave, Acuity, Slack, Canva, Gsuite,
Ring Central, Calendly, Chat GPT,
MS Teams, Google Calendar
Broadband Antenna Tracking System
Project Coordinator | Virtual Assistant |
Computer Literacy
Time Management
Data Entry
Credit Glory
Customer Service Representative | Credit Specialist
SKILLS
Effective Decision Making
Taking inbound and outbound calls
Handling escalations and appointment meetings
With Latin Honors
Organizational Skills
Word Processing Proficiency
Customer Service Representative Manager | Credit Specialist
Collecting and sending invoices
Education
Bachelor of Science in Criminology
Healthy Creditt
Doing administrative work and appointment setting-
NewGen Wealth Solutions
Customer Service Manager | Onboarding Specialist
Taking inbound and outbound calls
Accomplishing tasks and setting up appointments
Handling escalations and creating SOP’s to be
followed
2024
Macro Builz
Appointment Setter | VA Part time
Calling potential leads and scheduling appointments
using Go High Level.